In the morning, while still asleep, two unknown men opened our room door. They immediately apologized and left, but I was bewildered by what had happened. They weren't room service or cleaning staff; they were just adult men wearing casual clothes similar to workout attire. When I inquired at the front desk, they only found it odd as it wasn't a universal key, but couldn't explain why it happened.
Also, during check-in, breakfast was stated to be from 7-10 AM, but that was for weekends; on Monday mornings, it ended at 9 AM. Not knowing this, when I went around 9:10 AM, I missed breakfast.
It seems like safety issues need further improvement, and customers should be provided with more detailed information regarding hotel operations."