2/10 Poor
Nov 22, 2024
Disgusted
For lack of a better word, my families’ experience was terrible. We were extremely excited to celebrate my mother’s birthday and just simply enjoy Fort Lauderdale. The room was muggy and the shower was filthy. So filthy that we didn’t shower. We used the sink instead. For 200 plus dollars, I’m super disappointed. Check in was 4pm and check out was at 11am. I paid just to look at four walls, a muggy room, a filthy shower and a rude room service rep. The room service words as I opened the door the morning of check out was “What time are you leaving?!” It was 10:58am. For goodness sake. I wanted to ask her when were they going to clean the shower. That’s the question that should have been asked..
Verified traveler
1-night family trip
Verified Hotels.com guest review