Everyone was so kind ,from the front desk, the housekeepers, the servers at the Chinese Rest inside the hotel, the buffet guy , just everyone!..The only negative comment would be is that, I was disappointed that it was not as well kept ouside as the pics posted, the walkway leading to the lobby , all plants were dead and the water fountain was not working. The ice machine was not working for one day, but the next day they had someone repairing it...yeah!, but the restaurant was kind enough to give me ice...there was a hole in the bedroom under the tv as well, and some paint that needed a touch up.But again these things were very minor....I left 2 items in the room and they contacted me right away, again so kind, they could of easily tossed them..all in all it was a place where I probably visit again if I was in Sierra Vista!...in addition the breakfast buffet had many choices, from biscuits and gravy, corned beef hash, assorted cereals ,fruit, waffles, bagels and much more!, it was to enjoy it on the patio!