Positives - nothing wrong with rooms except maybe a bit warm, comfy beds, clean, staff all helpful
Negatives - if you have any mobility issues accessing the balconies is impossible, there is a masive step up to get onto them. Highly recommend as long as you're physically able because the views are great. They could be more clued up on gluten free, I asked about my breakfast options, was told stuff could be made with gluten free bread or the hot breakfast could be made with some stuff removed. When I asked what would be removed I was handed the allergen folder which then simply confirmed that the Scottish breakfast contained gluten but did not list which items so didnt answer my question. Gave up at that point, ordered eggs florantine which came without spinach so could do better on that front.