햄프턴 바이 힐튼 에든버러 웨스트 엔드

Good, clean but air-con wasn’t cool at all.

Excellent hotel with Queen size room quite generous in space. Well cleaned and comfortable bed. Hotel procedures for Covid 19 good and felt safe. Nice breakfast with buffet type continental and plenty to eat. Only downside for me is parking as when booking says first come basis then alternative parking available but no address of these alternatives? So turned up at hotel and as busy road at entrance there’s no where to park so went round back but all shut so rang reception and told to go down road and park at another underground and use that but by that time I’m in a one way system so have to go round the city centre to find this other parking. Why not just give clear instruction and direction to this when booking to save all the stress?? Worth checking this yourself if new to this hotel.

Good property. Good location. Well decorated... Safe and secure. Decent breakfast, but had limited options due to COVID I guess. Cleaned and maintained well. Parking is limited. Additional parking available at nearby car parks for £10 a day. Very nice location with only a 10 minutes walk to Princess Street and less than 5 minutes to shops and restaurants. Would definitely recommend.

Staff very welcoming & helpful, the first morning for breakfast had limited options of fruit & cereal, the other 2 mornings had more options grandaughter was disappointed that there was no frsh waffles as i told her we could make our own for breakfast.

Hotel was clean & warm.Friendly staff.Parking was available but we were not informed we had to pay for parking until we had isdues trying to get out of carpark.

The hotel was nice not the best location, breakfast was poor due to covid and the bed was far too hard, the shower head kept failing down off the wall, and no atmosphere but I'm assuming this is due to covid.

One of the best hotels I’ve stayed in in terms of comfort convenience space and cleanliness. Very modern, plenty plug sockets in convenient places! Good location. Good Covid safety measures.

Very clean, staff very helpful and good natured nothing was too much trouble.

We stayed for 4 days 3 nights. The day we came the hotel seems to be very well maintained, clean, and spacious. The breakfast was intercontinental english breakfast with lots of options to chooses from. The room and toilet is very spacious and it was clean on the day we checked in. The succeeding days were the disappointment came. The next day we went out and asked to clean our room. I would say it was given a bit of folding as sheets were not changed and bins were not emptied and they even left the cleaning stuff in the room. The following day (day3) was the most disappointing. I asked to clean the room again hoping it will be better sorted that day and bins will be emptied. In our shock, our room has not been touched of any sort of cleaning. It was at the same state we left it which I thought initially no one came to clean. However, someone did and what they did was just leave 2 clean towels on the bed and in the toilet the once we used were left scattered in the floor. Our bins not emptied and our bed was not even fixed. So my thought was someone came in, left towels and left. What's running in my mind was it was form of discrimination as we were the only asians every breakfast and it was when the pandemic was starting to creep in the UK. I didnt bother to argue on our last night as we were too tired. So, I did the cleaning myself so we can sleep comfortably on our bed. It was just very DISAPPOINTING.

Fabulous Hotel, staff & location, would def’ go back