Unfortunately, it looks better in pictures. The door didn't fit in the frame, so it took slamming it hard in order to close (clearly other rooms had the same issue, as doors started slamming up and down the hallway early in the morning). The air conditioner was so loud, we thought we were in the middle of a tornado. Only half the water came out of the shower head, so water pressure was low. The floors were dirty, so didn't want to walk in bare feet. One of the two beds was awful - lumpy and very soft. And the breakfast was awful.