Upon arriving at the hotel, we were placed in the Alexa Tower, which is clearly overdue for a makeover. The tower was old, unclean, and outdated. Although we initially inspected the bed and didnโt notice anything, we later discovered bugs, not bed bugs, but wood bugs. Regardless, bugs are bugs. The room itself was dirty, with beads and leftover food found on the floor. We were moved to a more updated room on the opposite side of the hotel, which was an improvement in appearance, but we encountered another issue, our TV kept turning on and off, changing channels, and adjusting the volume on its own. Additionally, the hotel bar closes too early, which was disappointing. The only real positive was the location, which was perfect and convenient. Unfortunately, that alone wasnโt enough to make up for the overall poor experience.