The first room we were given, I turned the light on next to the bed when we checked in and I looked down and there were two long strands of hair on the side of the bed, I thought at first they were mine, but they were partially tucked into the sheets, I then pulled the covers back and there was hair in the bed as well! I called the front desk and told them i need someone to come and change the sheets, the guy informed me that housekeeping just left for the day, i said okay, what do we do now? He said we'll switch your room, I went to the front desk for a new room and gave the guy the keys, it took three tries to understand what he was saying to me, asking if we had our belongings, i said yes, he changed out the keys and handed them back to me and that was it. No apology, no nothing. I wasn't expecting much from him given the interactions we'd already had, but a simple sorry would have been nice. The second room wasn't much better, but at least there wasn't any stray hairs in the bed! The room was ridiculously noisy throughout the night, banging, yelling, etc. I wouldn't stay here again, nor would I recommend anyone staying there.