I reserved a suite because I had my 3 children and my mother. Our room door lock did not work. We had to get the hotel host to open our room door every time we went in or out. The bed frame of one of the beds was broken. I, personally, had to sleep on the broken bed. I slept across the foot of the bed, sideways, to avoid falling in the floor. The bathroom door would not close. It was jammed. And the wall mounted shampoo dispenser was empty. To add, every thing in the room was rusted. The light fixtures, lamps, anything with metal, and the curtain valance was falling off the wall.