Terrible customer service. The price per night they show on this website which was $110 changed once we tried to check in . We and several other guests not staying with us were told that there was only one room available at that price and it was already occupied. For us to stay in a room exactly like the one on the websites would cost over $200 per night. We where not informed about the charges before our arrival so we had no we were not able to find another hotel anywhere near that area because it was a holiday weekend, we had to drive 2 hours away to find a hotel with availability. This ruined our planned casino weekend. I do not recommend this place.
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 22์ผ
SCAM BAIT & SWITCH RESERVATION
The front desk will try to gaslight you into thinking you imagined your reservation offered something and talk down to you over it. While sending you to a floor of rooms all numbered 420โฆ I guess they didnโt expect I wouldโve kept proofโฆ(see photo) The property refused to help at check in and so did Expedia. I was forced to accept the bait & switch while being refused a refund. Thereโs no $50 โfood creditโ either. Front desk is tired of hearing complaints over the scam reservations and takes it out on guests. Very rude about it. Young, rude โsecurityโ with awful tattoo work walking around threatening people to go back to their room or theyโll get kicked out. It was dumb, the whole stay
This review contains no profani
Angela
Angela ๋, 1๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 21์ผ
Hilda
Hilda ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 19์ผ
Horrible hotel I donโt even know how itโs still open for business. The area seems abandoned. When me and my wife come into our room there is no bathroom door, but staff didnโt care. The towels had that smell when something doesnโt dry correctly. You can hear everything in the hallways. And on our last day Sunday going to Monday someone decides to let a third party rent their pool area. They had a DJ play music from 10pm to 10am like blasting non stop. It was horrible, I suggest to stay away from this Hotel.
gene
gene ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 7์ผ
Everything was perfect an Tiffany at the front desk was amazing and very professional. I will be back to stay.
Unique
Unique ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 7์ผ
Matt
Matt ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 5์ผ
Truly the worst hotel I have ever stayed at. The outside, once you get past the industrial shadiness of the area, isn't too bad. It gives the appearance of a classy hotel. It is far from it.
The lobby is OK. Feels somewhat acceptable & what I would expect from a nice hotel.
The elevator is small * cramped. Once the doors open to your floor, you get the immediate sense that you've made a mistake (and trust me, you have).
When I went into my room, I was hit with an awful smell. It smelled somewhat chemical and my eyes legitimately burned a little. Beyond the awful smell, the LIGHTING was absolutely terrible. All white light (not warm). There was no way to feel at peace here with the lighting. I felt like I was stuck in an office building with a buzzing white light flickering above me.
I was so appalled by this room that I went downstairs to talk to the front desk staff. They were zero help whatsoever. Just said they couldn't put me in another room. Kept asking, "Can you describe the smell?" Just go up and smell it for yourself!
I was scheduled to stay two nights. I asked if they would refund me the second night because I was so unhappy with my room and they said they would have to speak to the manager. The manager was no help. They charged me for the second night even though I checked out the following morning. This place was SO bad that I left Las Vegas a day early because I would rather leave the city altogether than stay in that dump another night.
DO NOT STAY HERE!
Bradford
Bradford ๋, 2๋ฐ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
Giovanni
Giovanni ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 28์ผ
SHEILA
SHEILA ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 27์ผ
Place was clean staff very friendly, however i booked an โelevated roomโ to be able smoke and was told they no longer allow that there. My second day there all I smelled on tge 4th floor was weed smoking as im going back and forth downstairs and out into the parking area to smoke my bud in fear of losing my deposit. Only booked there to comfortably smoke mind you it was 420 weekend
Reuben
Reuben ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 26์ผ
Stephen
Stephen ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 26์ผ
My husband and I stayed at The Lexi 4/18-4/21 and it has been the worst hotel we have ever stayed at. The location was sketchy and surrounded by strip clubs and porn shops and the night we checked in seemed like they were having a satanic event with all the pentagrams we saw in there. As we went to check in we waited at the front desk for about 10 minutes before someone decided to come assist and check us in. We asked security to call someone to the front desk, my husband even went to knock on the office door. When we went up to our room (#302) we walked in and turned on the light and it was blinking like a strobe light! The water in the shower was cold the entire time, as a matter of fact, the water in the sink was hotter than the water in the shower. This was a horrible hotel! By this point, we were not going to go back down to complain about any of it because we might have been shot at. We were there for the Wrestlemania event and all other hotels were sold out along the strip and everywhere in Las Vegas so we really had no option to go anywhere else.
Tanya
Tanya ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 25์ผ
Bo a
Bo a ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 17์ผ
Nikki
Nikki ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 16์ผ
It was filthy everywhere.
Staff had no clue what was going on.
We checked out after the first night.
Robert
Robert ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 16์ผ
The person working the front desk was never there, the first room they gave me had not been cleaned. The room I did end up in was cleaned but smelled like someone had been smoking swisher sweet cigars in it for a week straight.
Brian
Brian ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 14์ผ
Not bad for the price point.
It was properly priced.
The rates were cheap and for the price itโs not a bad pick.
The food from the restaurant was pretty decent.
The pool had nothing going on and virtually nobody there all weekend. Iโm sure itโs pretty fun when they can get some people into the building but we went on a dead weekend apparently so we spent far more time off property.
Staff was also hit it miss. The gentleman at our check in was great! Did an awesome job, very friendly, the further into the stay the less friendly the staff was but we didnโt interact all too often so no big deal.
The bad seemed ok, like it had potential but again, we were there on a dead weekend. Oh well.
Overall we wouldnโt stay there again unless there is some sort of event, even a small event would be fineโฆbut it was a ghost town.
We are going to keep an eye on it and wait for something to be happening and give it another shot.
David
David ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 13์ผ
Good
Sudheer
Sudheer ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 11์ผ
ADOLFO
ADOLFO ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Paris
Paris ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 1์ผ
Erin
Erin ๋, 3๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 27์ผ
Horrible stay
The stay was horrible. I was downgraded by the hotel without being notified, which resulted in our trip ending early. The hotel did not compensate for the inconvenience. This is our third getaway here and it will be our last. Very disappointed.
Jose
Jose ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 27์ผ
I visited the Lexi for a wedding with my boyfriend on 2/28-3/2, and overall we had a mixed experience. Staff was friendly enough, but called us on the day of the wedding to let us know there was a leak in the bathroom (toilet area?) and that we would need to move rooms. Worried, we went back to the hotel only to find that the leak had been fixed and we did not need to switch. I was irritated because I left my sisterโs wedding due to this โemergencyโ and it was resolved when we got back meaning it was a waste of time, and the staff member didnโt even apologize. I felt like it was unprofessional to not update us again so that we didnโt need to worry.
The rest of our stay was fine. The room was clean and quiet and the bed was comfortable. Despite this, the above incident left something to be desired. The experience wasnโt horrible overall, but it could have been better if the particular staff member showed a bit more care and concern.