This is our second stay here. I don't know what was wrong with the bed but the mattress was so bouncy that when your partner turned over you woke up from being bounced. It was not like this in the first room we had from our last stay. Also, the corners of the platform the mattress was on stuck out so far that we kept hitting our shins, it was painful! One last thing, the fan was not able to be turned off on the heater so it was on all night and was either too cold or too hot. My husband couldn't sleep with the constant sound of the fan. We were able to put it on low, but it was on whether the room was being heated or not. It was disappointing. Also, the coffee they put out in pump pots in the morning was not hot, barely warm. We were told the coffee would be put out at 7:30 a.m.. It was there at 7:15 a.m. and was already luke warm. This was a totally different experience we had than the first time we stayed here. I have to say the parking attendant was amazing, as he was the firist time here and so was their maintenance man. He did not speak English, but he was super friendly and was really sweet about it when I tried to speak some Spanish to him. He was the same exact way the last time here. He's a super guy! The woman at the front desk was very helpful and nice, too.