6/10 - 좋아요
2024년 11월 14일
Disappointing experience in Marshalltown
I frequently choose Motel 6 when traveling with my pet: they are generally a good value for just a quick overnight stay. The Motel 6 in Marshalltown was the first Motel 6 I’ve patronized to require a cash fee for my pet beyond a deposit. No one was at the front desk when I arrived or dropped by to check out—just a number to call. After a wait of not a few minutes, a young lady arrived to check us in. She was nice and tried to be helpful, but someone had to walk her through the check-in process over the phone. If I’m going to pay extra for my pet, I will choose another hotel that provides amenities and front desk service next time I visit Marshalltown. The room itself was fine, though the beds were less comfortable than most.
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