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It was ok

Due to covid, they do not clean your room. We have to call for towels and trash bags. Takes a bit to get and you don't get everything you asked for. We change our own bedding, and leave in hall for pick up. And yet we are charged a service fee for housekeeping. There was a roach in our tub. Not enough handicap spots. The pool area looked nice. Needs to think of a better way to get to the opposite tower from what you are staying at. Screens on balcony would be nice so we can leave door open without bugs coming in. No room service. Tons of food advertisements left on our door. The staff was friendly and nice. They do try to rush you out. Knocked on our door twice before leaving saying "oh you're still here" and "you have 1hr left". Ocean view was fantastic. We paid too much for the view.

6박 가족 여행, 2021년 7월 9일

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Great Vacation

Not having rm cleaned for a seven night stay was not fun, don’t think Covid related just not enough staff to accommodate cleaning guest rooms. Feel for a full week stay rm could have been cleaned at least once mid week. Killed one water bug and one roach in room but not infested, seemed to come out after room was exterminated and tropical storm. However all in all great vacation facilities and excellent friendly staff. Would still recommend for a family vacation. We had 3 rms 6 adults and 4 kids and all had a super time!!!!

Lenny, 7박 가족 여행, 2021년 7월 3일

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Good room, kids had tons of fun!!

Penny, 7박 가족 여행, 2021년 7월 3일

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Great beach resort

The two waterparks are great for when it was raining. My son loved the water slides and there are so many pools. The access to the beach was easy. The restaurant and bar on the premises made life convenient. Very relaxed and helpful atmosphere. We had a view of the ocean.

Michelle, 3박 가족 여행, 2021년 6월 24일

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Nice overall

This was my 3rd stay at Dunes Village. My family and I always enjoy ourselves whenever we come. However we have not visited since 2016. My room was clean and the kitchen was fully stocked. There are several grocery options nearby to prepare food in the room. I knew that housekeeping would not be coming during the stay, so I was able to request towels and things we needed with no issues. The staff was friendly and helpful. There was plenty of room to spread out between the water parks. Beach access is super easy and convenient. The rooms are dated and there is some visible wear and tear. The walls are thin and sometimes if there’s commotion in the adjacent room you will hear it. The bed was not very comfortable unfortunately. I was up most of the night. I did also observe a rather large cockroach crawling on the wall in the water park. That caught me by surprise. I have not seen anything like that at the resort previously.

2박 가족 여행, 2021년 6월 14일

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Excellent accommodations! Our 2 bedroom suite was Superb!

1박 가족 여행, 2021년 6월 2일

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Our new "Go to Family Vacation Spot!

Ryan, 4박 가족 여행, 2021년 5월 29일

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All of the workers were super kind. We had a great stay.

kimberly, 6박 여행, 2021년 5월 22일

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Garbage and wet linens were left outside our door from the previous occupant when we checked in

친구와 1박 여행, 2021년 5월 19일

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The room was very clean and very comfortable. Staff was very helpful. The view of the beach from our room was awesome. We will for sure come back again. There were only two negatives and that was the tile was cracked in the bathroom and in piece was elevated so someone may cut their foot. Also the night before we left around 2:30 in the morning some people got into a very heated argument. Couldn’t tell if it was above or below but it was so bad that the woman doing all of the screaming and cursing started beating on the balcony railing during her loud tirade. We opened the balcony door and was hit right in the face with the smell of marijuana. This argument went on for over an hour. Made for a bad nights rest. Overall loved the property and will return

Leon, 3박 여행, 2021년 5월 10일

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