It was ok, however the beds are very hard and the room is very dark without a way to brighten if we should like to. But otherwise it is safe, lots of parking and good value for the money.
Hannah
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Awful check in rude staff said my booking canceled when wasnt so took ages get booked in and had no rooms left from what i booked so upgarded to executive after lots huffing and puffing.
Asked if anywhere local walk to pub as been driving all day. Got told a pub but was 1 star and pulled face otherwise drive.
Food and drink very expensive
Room was nice shower good. Dressing gowns worn and looked like needed throwing.
After getting in went to bed the mattress was awful it sunk in middle feet were higher than body. It totally collapsed. We had enough 1am we were moved to last room that bed was same, the bathroom floor tiles were also broke and raised and sharp they could cut ur feet We had max 1-2 hours sleep. Complained at checkout and ask for manager no one was there so asked to contact rang twice and they still not returned call. We work on rd and had little sleep. I was told investigating staff i said i complained out sleep and they can ring me and investigate staff after. How can u investigate without speaking to us. The money for the room is not worth it. The hoel looks lovely but carpets on floors thread bare and lift is dodgy. Looks amazing in bar and reception and 24 hour bar.
Customer service and lack of sleep awful
Bradley
1๋ฐ ์ถ์ฅ
8/10
Good Stay
Ian
1๋ฐ ์ถ์ฅ
4/10
ADAM
2๋ฐ ์ฌํ
8/10
John
1๋ฐ ์ฌํ
4/10
On arrival we were met by very unsure reception person. He had a question about breakfast and all his answers were โIโm not sureโ. Mattress in the room felt as if its made of bricks. Every time other guests closed the doors in their rooms our rooms door would rattle and it kept waking us up. Overall hotel could do with some tlc.
We ended up not going for breakfast and of visiting Nottingham this wonโt be our choice of hotel.
Margarita
1๋ฐ ์ฌํ
8/10
All good
Ian
1๋ฐ ์ถ์ฅ
8/10
It was a nice hotel. Would definitely stay here again.
Jonathan
1๋ฐ ์ถ์ฅ
8/10
Standard hotel experience. Nothing missing, nothing extra.
Sven
2๋ฐ ์ถ์ฅ
10/10
Jeremy
2๋ฐ ์ฌํ
10/10
Anthony
3๋ฐ ์ฌํ
10/10
Alan
1๋ฐ ์ถ์ฅ
6/10
Beds are very uncomfortable which affected sleep. Also doors open and closing all night
Mr Lee craven IMS
1๋ฐ ์ถ์ฅ
6/10
Just tired and in need of a refurb.
Mark
1๋ฐ ์ฌํ
6/10
Hotel is okay... A little frayed at the edges, but very clean and quiet. The breakfast was pretty underwhelming
Simon
์น๊ตฌ์ 1๋ฐ ์ฌํ
4/10
Bedrooms clean however layout not the best and bathroom wasn't as clean as would expect. Went in the gym and treadmill wasn't working looked like floor hadn't been cleaned in a very long time
Kirsty
1๋ฐ ์ถ์ฅ
8/10
Richard
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
8/10
Graham
2๋ฐ ์ฌํ
2/10
Francis
1๋ฐ ์ฌํ
10/10
Clean rooms great bathroom friendly staff great location.