Not the best experience. The booking site stated that we could check in at any time. After a four hour drive we arrived at 11:15pm and were greeted by a sign that stated the checkin desk closed at 11pm. We called the on call number, and gave up on getting a hold of anyone after 20 minutes of trying. Fortunately we were able to track down a security guard who was able to give us access to our room. The next day we visited the office to โcheck inโ and the girls working there couldnโt have cared less about our experience. The place was clean, but very dated. Housekeeping was not included, and the whole experience was quite a let down.
MIchelle
MIchelle ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 20์ผ
It can be a little uncomfortable with now AC in the hotel.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 17์ผ
Nice hotel and friendly staff. Only complaint was a few outlets in our room didnโt work and there was no ac and only a tiny window in the 2nd room away from the bed so our room never cooled down
Nicole
Nicole ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 16์ผ
Lady at check in didn't give us any information i.e. didn't tell us about a free bus into town
Didn't tell us no AC
Nancy
Nancy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 14์ผ
Weekend Stay
The hotel has gone down in the past several years.
For this stay:
- The room had a musty not fresh odor
- There was not a box fan in the room
- The front desk person was not overly helpful to several people who had questions
- The front desk person was not interested in solving the fan issue
- The hot tub jets do not work
- Allowing people to smoke outside brings that smell into the rooms
- Seems like the restaurant changes times every time we visit and the front desk didn't know when they were open and closed
Brian
Brian ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Fun in CB!
We had a great time in CB! There was plenty of space in our room for 6 of us. Coffee is nearby and the free town shuttle helped us get into CB very easily.
Shelly
Shelly ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 11์ผ
80s style but great
Road trip day 2. Nice place. A little outdated but nice & comfy
Marjie
Marjie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 9์ผ
No Television due to nonpayment of cable bill
For starters, Hotels.com hasn't returned any of my messages about my trip. Grand Lodge Crested Butte is a nice Lodge BUT unknown to us the suites are owned by separate owners. Our Suite had 2 tvs that weren't working, so we called maintenance, they told us that the owners of the suite hadn't paid their cable bill, so no tv for us! The last night of our stay the Lodge said they could move us but at that point, not worth it. Ive written 3 times to Hotels.com to please give us a portion of our bill back in compensation and heard nothing. Also none of the ice machines worked. The restaurant & gift shop were closed the whole time and there were no vending machines. The employees were very nice and the lodge is very clean though.
kelly
kelly ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 7์ผ
We had an excellent room on the end, so we had windows all around which we loved.
Only drawbacks were the Elevators not working and being on the 5th floor, and also cable tv did not get good reception.
Kerri
Kerri ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 5์ผ
Brandi
Brandi ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 3์ผ
Summer fun in Crested Butte
The property was well taken care of. Everything was clean and vary nice insider and outside. It's close to town but better yet close to where were hiding.
Joseph
Joseph ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 2์ผ
Pretty average for a high cost
Not a great value for the cost - no breakfast included, resort fees were annoying, carpet in the room was torn up, pool area very crowded. Check in process was slow.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Eiden
Eiden ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 24์ผ
Matt
Matt ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Relaxing
It was all I could ask for, very good accommodations, comfortable, and clean. The staff was very friendly and helpful. Thank you.
gerald
gerald ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
Tracey
Tracey ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 18์ผ
Laura
Laura ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 23์ผ
Thank you
Wynn
Wynn ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 9์ผ
Average but convenient close to slopes
Assil
Assil ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 6์ผ
great location
best location in Crested Butte. close to chairlifts. close to bus to town. close to restaurants.
beds in West tower are right next to the door, so you hear all the loud people coming in after hours.
Nicholas
Nicholas ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 6์ผ
Bad service, they stole my money!!!!!!!
Ariana
Ariana ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 3์ผ
Colin
Colin ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 1์ผ
Louise
Louise ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 30์ผ
Kitchen is barely stocked, pans are old and worn out. Didn't expect a ton of kitchen stuff but we were able to make pancakes and macaroni and cheese. Asked about a grill and the front desk laughed and told me about some nearby restaurants.