University of Gloucestershire - 7 min drive - 6.7 km
Gloucester Quays - 9 min drive - 10.1 km
The Promenade - 9 min drive - 8.3 km
Gloucester Docks - 10 min drive - 12.5 km
Cheltenham Racecourse - 13 min drive - 10.8 km
Getting around
Gloucester Station - 14 min drive
Ashchurch for Tewkesbury Station - 15 min drive
Cheltenham Spa Station - 16 min drive
Restaurants
The Old Elm Inn - 5 min drive
The Cheese Rollers - 3 min drive
Royal Oak - 5 min drive
Whittle Inn - 3 min drive
Toby Carvery - 3 min walk
About this property
Delta Hotels by Marriott Cheltenham Chase
At Delta Hotels by Marriott Cheltenham Chase, you'll be within a 15-minute drive of Cheltenham Racecourse. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. An indoor pool, a bar/lounge, and a fitness center are other highlights at this eco-certified hotel. Fellow travelers love the comfortable beds and helpful staff.
Languages
Arabic, English, German, Polish, Romanian, Spanish, Swedish
At a glance
Hotel size
122 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–11 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Traveling with children
Children's games
What to do
Fitness classes
Pilates classes
Yoga classes
Hiking/biking trails nearby
Working away
Business center
10 meeting rooms
Conference space (3272 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An indoor pool
Full-service spa
Spa tub
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
Dining
Hardy Restaurant - Onsite restaurant.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12.00 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per accommodation, per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels
Frequently asked questions
Does Delta Hotels by Marriott Cheltenham Chase offer free cancellation for a full refund?
Yes, Delta Hotels by Marriott Cheltenham Chase does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Delta Hotels by Marriott Cheltenham Chase?
Yes, there's an indoor pool.
Are pets allowed at Delta Hotels by Marriott Cheltenham Chase?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Delta Hotels by Marriott Cheltenham Chase?
Yes, there's free self parking.
What are the check-in and check-out times at Delta Hotels by Marriott Cheltenham Chase?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Delta Hotels by Marriott Cheltenham Chase and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Delta Hotels by Marriott Cheltenham Chase also has an indoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Delta Hotels by Marriott Cheltenham Chase?
Yes, there's an onsite restaurant, Hardy Restaurant.
Delta Hotels by Marriott Cheltenham Chase Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
john
john, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Alan
Alan, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Big hotel with great facilities
This hotel has a lot of facilities and, for a large hotel, is pretty well located.
Lots of free parking. As i write this (09/12/24) there is no EV charging but it looks like they are getting ready to install it.
Breakfast is great and chilled out
The bar can be a bit chaotic but thats down to the conferences held there, not the hotel.
The leisure facilities are nice, great for relaxing after a long day! And you can buy swimming shorts there if you need them.
The rooms are air conditioned, but the air con can be a little flakey.
The only negative thing i have to say about the rooms is the kettles in the rooms dont hold a lot of water, but it is enough to make a cuppa.
Alan
Alan, 5-night business trip
Verified Hotels.com guest review
2/10 Poor
Dec 4, 2024
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2024
Comfortable
Good gym, spa, swimming pool and saunas.
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Sonali
Sonali, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 25, 2024
Improvements needed in the restaurant
The room was really nice, so was the hotel and leisure facilities. The all you can eat breakfast was a real let down. There wasn't enough staff for the amount of guests. There was no milk, the bread bins were empty, no glasses for juice, the croissants that were available were stale and several of the baskets were empty. I went to get fruit and that was empty too.
Chantel
Chantel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
Weekend away
Hotel was easy to find, the staff were very friendly. My room was clean and tidy, and they provided shower gel, shampoo and hand-wash. Also in the room were tea making facilities, a hairdryer and iron. The only downside is that breakfast was busy on Sunday morning and I had to ask for the milk urn to be topped up. However, it was a lovely weekend and I'd stay there again.
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 25, 2024
Gemma
Gemma, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 23, 2024
Hugely disappointing stay
We chose this hotel, even though it was above our price range because of these photos of their USP, the leisure facilities.
Imagine our disappointment when they were closed :(
No compensation and barely an apology. I'm still waiting for a Manager to ring me
M
M, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 12, 2024
A faulty towers stay
Arrived and person on front desk was missing for a while. Checked in and room was not cleaned from previous guest, provided new room. Pool was shut next day for maintenance, but managed to visit pool after check-in, wasn’t great but acceptable. Dinner was a nightmare, staff must have been new, didn’t know menu or drinks options. Starter was missing bread, mains - 1 was very very salty other was oily. Our mains came out a second time after we’d eaten. Table next to us were have similar problems. A faulty towers hotel - won’t be staying again.
Tryphena
Tryphena, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 7, 2024
Twin bed
Finding the location is easy and good room space. Only the issue is the bed, it says king size but actually it is twin bed that put together in which the other bed is lower to the other and not comfortable when I am lying on middle of the bed. I feel like I am falling off the bed. It is not a proper king size bed! Not comfortable for 5 days
Vanessa
Vanessa, 4-night trip
Verified Hotels.com guest review
6/10 Good
Nov 3, 2024
Tv s in bar area
Nice hotel great leisure facilities stay here every year for work allways have dinner in the bar area and watch sports on the tv s you have in the bar area but been advised by the management that the bar area tv s are turned off at 5 30 pm a lot of hotel guests including myself only book this hotel to enjoy the sports you have in the bar area never stayed in any other hotels around the country that turn off the tv s for the guests at 5 30 pm absolutely not exceptable definitely would not return to this hotel again
steve
steve, 5-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 3, 2024
Comfortable beds and nice room but thin bedroom wa
Comfortable bed but walls were thin and could hear everything from the next rooms. Our TV constantly switched off which wasn't great. Not overly impressed with breakfast.
Nikki
Nikki, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 3, 2024
Will not be back
Swimming pool cold, hot tub not working properly. Only one glass in a twin room - bins not emptied when serviced. Towel rail not working in the bathroom. Breakfast a disaster. No one replenishing, no plates, no cup, bowls,bread, ,sauce or staff to ask! Everyone complaining, told it was because they were busy and everyone down together but like it both mornings.
Helen
Helen, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 3, 2024
Fine for a room to stay in, not for a weekend spa
Luxury feel on first walking into the hotel and the staff were friendly. The spa was terrible, very small, cold pool, the jacuzzi was muggy and the water looked dirty and there were only 2 loungers for a number of people. The gym had good equipment but no hygiene wipes which was a bit grim. I’m not an eco warrior but wasn’t impressed with a piece of dead coral on display in the lobby. We didn’t stay for dinner, the breakfast was nice, although disappointed with watered down squash rather than juice selection. Otherwise a nice clean, spacious room and comfy bed. Absolutely fine for a bolt hole for a night out in nearby Cheltenham, not for a weekend spa break