Great hotel with very helpful staff who go that little bit further to make your stay better.
Gavin
1๋ฐ ์ถ์ฅ
8/10
It is
Tim
1๋ฐ ์ฌํ
8/10
Richard
7๋ฐ ์ฌํ
8/10
A good welcome and good continued service. Breakfast was good.
Stuart
1๋ฐ ์ฌํ
8/10
It was good but bed was to soft
Karl
1๋ฐ ๋ก๋งจํฑ ์ฌํ
10/10
Sarah
1๋ฐ ์ถ์ฅ
8/10
Friday evening there were a few dishes unavailable from menu which was disappointing.
Doreen
2๋ฐ ์ฌํ
10/10
I didnโt catch her name but the young lady who is assistant managerโฆ what a job she does!
She looked after reception, was the main waitress, also serving behind the bar.
And no one was left waiting whatsoever and all on a night that the hotel was fully booked. Tremendous job!
Christopher
1๋ฐ ์ถ์ฅ
4/10
A little tired in respect of facilities
Shower poor
Taps and bathroom
Rest ok
Andrew
1๋ฐ ์ถ์ฅ
6/10
The room was clean and warm, the decor did not compliment the age and character of the property, booked for two nights and went down for breakfast in the second day and could not find any staff and the breakfast room was looked so had to go to Diss for breakfast !!!
Stephen
2๋ฐ ์ฌํ
10/10
Richard
2๋ฐ ์ฌํ
8/10
An ideal base geographically for chosen sight seeing locations along with meeting up with friends.
Disappointed that the room was not within the original 17 century building with so much character. I was allocated a ground floor room in a relatively new block at the rear of the property. The room did not really have any wow factor and I got the feeling that these are the rooms provided to workmen during the week. The pop up plug in the sink was missing and the bath plug did'nt fit. There was a hot iron mark on the carpet. Returning from a day out on the second day the door to the room was found wide open. This was addressed with the receptionist who apologized on behalf of the management (whom I never saw), fortunately nothing appeared to be missing. The bar service was good and the staff in general were very friendly. The hot food served was adequate.
Paul
2๋ฐ ์ฌํ
6/10
Itโs really frustrating as itโs a beautiful property and the front of house staff were lovely. However, the housekeeping need to do a better job with the rooms as they were not well maintained or the cleanest. The kitchen staff barely coped with 12 covers and the food servers didnโt match the description on the menu, nor were the food products used fresh. Extremely disappointing considering the price tag. The heating turned off halfway through the night and our room was freezing. Additionally, the breakfast took far too long and was very basic. Management really need to invest some time and money into the place, especially the dining area as it is dated and tired looking. Despite being a beautiful location/building l would not stay again as I was that disappointed. Once again I would like to highlight, the front of house staff were incredible, the kitchen staff howeverโฆ either need sacking or retraining.
Holly
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Very quaint hotel
Ian
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Josh
1๋ฐ ์ถ์ฅ
10/10
Nice period hotel, with lots of period features, very comfortable in a quiet location with plenty of off street parking. Great friendly staff. Nice bar with plenty of choice of food & drinks. Will certainly use again.
Simon
1๋ฐ ์ถ์ฅ
10/10
It is unique. Like going back in time but with all the luxury of times gone by.
Alan
1๋ฐ ์ถ์ฅ
10/10
Sarah
1๋ฐ ์ฌํ
8/10
Great building and old features, beds sqeaky though
Daimin
1๋ฐ ์ฌํ
6/10
This place looks special
Thought I was booking a hotel room but standard rooms are located outside in a courtyard . tiny room
Restaurant was closed
Lack of atomosphere
Asked if dining as food was closing early
Decided to go to pub over the road who made us feel more welcome
Angela
1๋ฐ ์ฌํ
6/10
We had free breakfast in our booking but didnโt receive it we had to pay , I checked my email when we got home and itโs says free breakfast so we paid over what we should of
Eleanor
1๋ฐ ์ฌํ
10/10
Wondeful staff and very welcoming and comfortable
Emma
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Nice quirky old property. Very clean, comfy beds. We had a couple of issues on arrival but was dealt with by staff quickly and very satisfactory. All staff were friendly and accommodating.
Breakfast available for reasonable extra charge on booking, very nice and well worth it.
Would definitely stay again if in the area