Air conditioner in the room was not working when we checked in, the phone in the room was not working and had no cords to plug it in, no anwser at the front desk when i called from a cellphone. I walked down to the desk for help. The poor girl at the front seemed to be doing everything herself because and came up to the room to look at the ac unit. She was able to get it working but there were wires sticking out all over the bottom of the unit. Bagels were good, muffins were hard and stale, oj machine wasnt working. It was an ok stay over all, but everything was just lack luster and half assed, down to the missing ice buckes and paint overapray everywhere.