호텔 에르미타주

Fantastic location

Good

The hotel is in a great location, but is dated. Had a twin room and the beds were hard and the ac did not work. The staff was very accommodating which made up for the dated room. Very small elevator to get to reception which is on the 5th floor. Need to carry bags up a flight of stairs to get to the elevator. Roof top lounge is nice. Recommend for a nice glacé of wine before dinner. Overall good place to stay near Florence sights

This was my second stay at the Hotel Hermitage. The hotel is in a wonderful location, close to the Ponte Vecchio, the Uffuzzi, and the Mercato. The staff is always welcoming and helpful. They have a lovely rooftop deck overlooking the bridge and the Arno River where you can sit and relax with a glass of wine and enjoy the splendor of Florence. I highly recommend the hotel.

Very convenient location. Friendly welcome. Functional WiFi.

Very friendly service, great staff and awesome location.

Very easy booking in and checking out. Very friendly, helpful staff. Good breakfast

Comfortable and ideally located for what we wanted. A lovely roof terrace with views over the city.

We had a fantastic stay at the Hermitage, it's location is unbeatable, right in the heart of Florence, with a view to the Ponte Vecchio, literally across the road from us. It is an older and characterful hotel, which only adds to its charm, the staff are friendly, very welcoming, nothing is too much trouble and it is spotlessly clean. The rooftop terrace gives you magnificent views and is a great spot to have a quiet drink at the end of a busy day sightseeing, with the chance to enjoy a cool breeze on a hot evening. Our superior room was bright and airy, airconditioning was a must in July and we had a bathtub as well as a shower. The bedlinen and towels were in excellent condition and the bed was comfy. We had complimentary toiletries and water replenished daily. Breakfast was continental, with ample choice, pastries, cold cuts and cheese, different breads for toast, cereals, fresh fruit, eggs on request, filter coffee, with espresso/cappuchino on request and several teas. There was plenty to set you up for the day. The residents lounge was beautiful, stylish and comfortable, with a stunning view over the river Arno, packed with books and plenty of information on Florence to read through. There is a small bar, not manned, but Reception is right next to it to order drinks. Drinks can be taken up to the terrace too. We would recommend the Hermitage to everyone and would certainly go back there again on our next visit.

Excellent location! Wonderful feeling to this hotel with its charming dining room for breakfast and the fabulous roof garden overlooking the Ponte Vecchio and the Arno. The staff was so friendly and helpful. I stayed here for a week in June 2019 as a solo traveler on my way to a family reunion. I want to return soon and bring family and friends with me.