태국, 알피나 푸켓 나리나 리조트 & 스파

Great hotel with nice pool. Can't find any other nicer hotels at this price.

한적하게 휴가를 즐길수있었고 풀액서스룸은 최고였음

편안하고 깨끗한 ㅎㅎ

Nice hotel within walking distance from Kata Beach. But it was super difficult, impossible, to get any recommendations/information from the staff regarding places to eat because they didn’t understand what I was asking.

The service was amazing, including the recovery service. The hotel made a mistake and we had no rooms for the first night. They apologised and arranged for us to stay at their (newer but more inaccessible) sister hotel. Two reception staff accompanied us through the checkin process all the way to our new room to make sure that we are well settled in. They also offered us one free dinner at their restaurant, one free transfer, and two in-house meals at 20% off as an apology. The only qualms I have is that the 4.5* rating does not match the conditions of facilities/rooms on the ground (e.g. parts of the wallpaper were coming out, weak airc onditioning, weak wifi in the rooms). The hotel would be better (we had a comparison with sister hotel on night one) if there have been an upgrade. Similar to others' reviews on the conditions of the hotel, I hope the investors/management would do some upgrading so that their 5* service staff could deserve the 5* hotel that they are an ambassador of.