Bizarre 2 night trip and a tale of differing evenings. One day was shocking with the room air on being broken on the hottest night of the year. In fact it didnโt work for the entire duration. Dinner didnโt improve with both starter and main courses arriving at the same time. Dinner on day2 was much better. Unfortunately watered down orange juice and perpetually overcooked fried eggs didnโt help breakfast although my poached eggs on day 2 were spot on.
Paul
Paul ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 2์ผ
Wayne
Wayne ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Very comfortable.
B
B ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 29์ผ
Clare
Clare ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 29์ผ
Emma
Emma ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 28์ผ
Excellent customer service, free drink and snack on arriving. Clean and great quality.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 27์ผ
Highly Recommend. Great value
Jane
Jane ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 27์ผ
Traffic night
On arrival all of us was excited.The hotel was clean nice and accommodating. The welcome reception and breakfast was great. But it was tragic for me during bedtime. Staff hadnโt mentioned on arrival that air condition was broken. I have asthma hence the day we came was a hot day. There is only 2 small fan on our room. After midnight I woke up short of breath. I called reception 3 x but no answer hence forced to walk a long way . Struggling I spoke to the reception and he said that some air conditioning is broken & 1 is our room. I ask for bigger fan coโz worst might need to go to a&e if persist. He said I should ho now. I was so frustrated went back to ur tom . Took several shower to cool down overnight since I canโt sleep. I have to put t2 fans focus on me left my family strip off to be able to sleep.no sleep for me all night . I was exhausted the next day but to cope since we came a long way ti attend a wedding in Mottram hall. If we knew no air in from start green we could book somewhere that day. The reception even ask me how I cope at home with heat. I explained that I have aircon . I felt he was rude and not helpful. It was afraid that they book people without telling that some of the facilities is not working especially me who has a health condition. 1st time I have booked in a hotel like this and staff are not helpful too.
Ma teresa
Ma teresa ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 27์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 25์ผ
Bronwen
Bronwen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Fiona
Fiona ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
Staff were super friendly, hotel was clean and a good price!
Leanne
Leanne ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
I have stayed here many times and its always been clean and comfortable and the staff always friendly. However this time they went above and beyond. My son won an award at his football presentation and the staff at the hotel upgraded us to a bigger room and gave him a free drink and a snack. The barman also gave me a free drink too. I am always impressed with the staff here and this is the reason we keep coming back. Thank you to everyone who made his night even more special!
Craig
Craig ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 21์ผ
Very average - badly in need of refurbishment
A very dated hotel especially around the bar and restaurant area, swimming pool and decking area also crying out for a refurbishment.
The room we were allocated was very small and again very dated.
Food in restaurant was decent but there was mould on the bread
Gerry
Gerry ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
S
Sonia
Sonia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Used this hotel to break our journey up heading home from Taunton to Glasgow, doing so allowed us to spend more time exploring Devon and Cornwall on the Sunday, rather than having to leave early to get back to Glasgow at a reasonable time
jim
jim ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 17์ผ
Bedroom wasnโt the bed. Smelt a bit damp, fan didnโt work in the bathroom so we couldnโt use the mirror for hours after showering and the A/C wasnโt working properly. Breakfast wasโฆ okay. Lots of option but the quality wasnโt great.
Laura
Laura ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 15์ผ
Stephen
Stephen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 13์ผ
alan
alan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 11์ผ
Staff very friendly
Decent Breakfast
Nice clean room
Reasonable Price for location.
Swim school on Sunday morning hindered enjoyment of fairly good pool
Daniel
Daniel ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 9์ผ
I was looking forward to taking my grandson to Alton Towers and decided to book the Holiday inn for two nights as it had a swimming pool.
The breakfast was amazing with lots of choice. The swimming pool was ok but looking a bit shabby. The room was ok but in need of modernisation. Lacking a fridge. An ok stay but would not stay again.