6/10 - 좋아요
2024년 12월 26일
Very disappointed
Sadly, this was my 3rd stay here since October I believe, and I was rather unhappy. My mom and I went this time versus my 2 solo trips. There were not enough toiletries or towels for 2 people upon arrival. They had no Heat on in room with 20° or less temperature. I didn't even get an apology when I had to go to desk and ask for what should have already been in the room for 2 people. They parked there own truck directly in front of door for guests the whole time there with snow and ice on ground that they never made any effort to cleanup or make safe for guests. Not impressed at all!! There breakfast isn't sufficient or food fit to eat other than tiny bagels or waffle you make. Fresh Fruit out is old and rotted, yuck. And they were vacuuming outside my door at 9:45 pm on Christmas night??? How's that reasonable for paying guests??
Robin V
Robin V 님, 3박 가족 여행
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