If you want room service you have to ask and a small add'l charge. But Housekeeping supplies - fresh towels, toiletries etc are always available on 24/7 carts. Coffee in lobby. On-site bar is very cool and fun - entertainment most nights. Open late - we were there until approx 12am most nights. GM Hank is very nice and accommodating. True hotel is in a rougher part of town, but it feels very safe and inside the walled property you are blissfully unaware of the surroundings. Great vibe here - always a chair by the sparkling pool and super chill. I have stayed at the Ryder, Dewberry and other great properties downtown. This was easy access to downtown and a great comfortable, convenient, and clean stay for a fraction of the price. Patrons were families, professionals and hipsters. Loved having access to our rental car outsidee the room - true motel. Thank you to Starlight for rehabbing this history, investing in this neighborhood and providing great alternative stay in Charleston! Look forward to staying again.