I’ve stayed at virgin before and it has been very good in the past. However, this stay was poor. First, I booked a room with a king bed and was given room with a queen sized bed. Then, there was no hot water in the room the first day. I was unable to take a shower. Then, the breakfast I ordered the next morning was missing several items, but I was still charged the same. Last, when I checked out, I was told I had a $30 overage on incidentals, however, I did not charge anything to the room. I was given $100 credit for the breakfast that I ordered because of the first two issues above.