It was easy to reach the guesthouse, just by walking a few minutes from the railway station. The staff were very nice, kind and helpful. The check-in went very smoothly, and I was provided with sufficient information regarding the stay as well as the city, Firenze. The room was clean and neat, with no bedbug. The bathroom was also great, with enough hot water. The guesthouse offered some free snacks and cookies at the public dining room, which was very pleasant. The overall stay was literally perfect, with no such problem at all. I would definitely stay at this guesthouse once I get a chance to visit Firenze again.