4/10 - 보통이에요
2025년 3월 3일
Misleading info ! Pool is closed
Overnight stay while in area visiting family . Had my 4 kids with me and we were all looking forward to using the pool area ! I would never book a hotel without a pool having 4 kids . I paid more than I was comfortable paying hoping it would be worth it . Well needless to say we checked in and got into our swim attire to go downstairs to swim for a few hours and pool was closed due to maintenance . We were all immediately upset and wanted to go elsewhere to enjoy our night . I went to front desk and they apologized and stated “oh there should be a sign up here somewhere “ one minute later flipping a sign around now visible to guests checking in . How convenient. Then he proceeded to tell me there’s no management on wknds and he can’t refund me or compensate me I’ll have to call the manager Monday , extremely frustrating and annoying as I would’ve booked a different place had I known .
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