4/10 - 보통이에요
2025년 10월 19일
Underwhelmed and disappointed
Staff were nice enough. Room kidding on it was posh. Poor job hoovering though my daughter made some money on the coins found. Not so happy she was picking up Kirby grips, sharp hair pins, hair bobbles and those things plastic tags from new clothes from our room floor. Great finds for a family room when you have a young child. Some suspect substances on bedroom wall and back of toilet door (green).
No information about what was on in resort. All posters up about cinema times/films more than a week out of date. No info on ice rink. Nothing about the play room next to pool and soft play. No opening times, what they offered. Assumed it was just for toddlers from what we could see through window. Until we noticed a young girl with craft stuff.
Sign at our hotel reception gave pool opening hours but said to ask at pool reception for info on times for slide and eaves. Walked over for the guy at the pool to keep repeating the pool is open now like we had two heads
Then of course we go a different day to discover not only was the slide not open yet but they had no towels.
Pool was freezing, not just a little cold. Spa pool broken, steam room out of order.
Thought there might have been evening entertainment on for kids as it is a family resort...not that we found despite it being the Scottish October holiday.
Whilst breakfast was fine and staff attentive. Having so many stand and watch ready to pounce when you put a bowl down is disconcerting.
Restaurant in our hotel shut.
Barbara
Barbara 님, 3박 가족 여행
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