Our room had an overwhelming smell of chlorine from the pool. There was a very large generator/ac unit directly outside our only window which cycled on and off throughout the night keeping us awake. The water pressure in the shower along with the faulty shower head made it very unpleasant to shower as it felt like a pressure washer was on your skin. We only stayed there one night but will not stay at this establishment ever again. It was not worth the money spent.
Brad
1๋ฐ ์ฌํ
8/10
Bonnie
1๋ฐ ์ฌํ
10/10
Rebecca
1๋ฐ ์ฌํ
10/10
Nice stay. Good people. Would stay with you again. Two areas of possible improvement: 1. Tub drains slowly 2. A/C hard to control in room MikeS
Mike
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Kelly
1๋ฐ ์ฌํ
10/10
Got in late and Mudan at check in and Onnalee at check out were both super friendly and helpful. Everything was clean and comfortable. Would stay again if we are ever in the area.
Joyce
1๋ฐ ์ฌํ
10/10
Overall, our stay was great. Mudan provided awesome customer service! She was very kind and made our stay enjoyable.
Natasha
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Dean
3๋ฐ ์ฌํ
8/10
The pool was closed which was a disappointment but the pool was offered at a neighboring hotel. I just didn't want to change locations for a pool.
Our first room had dead bugs on the floor and wall, and a live flying one! The front desk person was super nice and got us into a new room very quickly. The second room was very nice. She did tell us she was contacting her manager to see if we would get a discount or something but never heard back and it was the full rate on our receipt. Breakfast was good, typical hotel free breakfast but good and nice variety.
Gayle
1๋ฐ ์ฌํ
10/10
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
When we arrived, Veronica at front desk, said we could only have 2 queen beds although I paid the upgrade price for one king bed. Through her professionalism, after seeing my reservation on my iPhone, she honored the one king bed. It seems Hotels.com is not sending the hotels correct information as to room type once a reservation is booked. If I pay for the upgrade, I would expect to receive the upgrade. Again, the Front Desk clerk was extremely professional and then the housekeeper, Jessica (?) went into the room to insure its readiness. That was appreciated and again, we felt this property was extremely well run.
Mary
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Check in was nice and easy. Breakfast was good. Beds were comfortable and ac was nice and cold. Bathroom couldโve been a bit cleaner in spots but not bad.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 2๋ฐ ์ฌํ
10/10
Timothey
1๋ฐ ์ฌํ
8/10
Comfortable accommodations. Good location. The employees were great... very customer focused.
Mary
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Business trip. Offered free water, coffee and cookies with other snacks to buy. Very nice breakfast, rooms were clean and comfy
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
10/10
James
1๋ฐ ์ฌํ
10/10
Claire
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Our stay at the Holiday Inn Express was nothing short of EXCELLENT!! I am not good with names but the girl who works days at the front desk could not have been more kind, accommodating and professional. She was so sweet to my girls and made sure to make sure we were happy with our stay every time she saw us. Housekeeping was also kind, helpful and prompt! Every member of the hotel staff greeted us and was extremely kind and polite. Our room was SPOTLESS and well maintained, as was the entire hotel. I canโt say enough good things about this hotel. We have stayed in other hotels in Hamburg and the Holiday Inn Express is BY FAR the BEST! We will definitely be back!
Erin
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Great staff
Heidi
3๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Nice hotel, will stay again
Brandon
1๋ฐ ์ถ์ฅ
10/10
Very good continental breakfast. Quiet, clean room. A little t.v. reception issue, but worked itself out in a couple of hours. I needed to stay a few more nights than expected. I had to switch rooms, both were nice rooms.
Melissa
2๋ฐ ์ฌํ
8/10
David
1๋ฐ ์ฌํ
10/10
It was perfect for meeting with family on the area. Will stay again in the future!