We stayed 6 nights at Chanalai Romantica.
As soon as we checked in the room, there was a water leaking from the ceiling, staffs changed our room immediately and felt very sorry for what had happened. We were really ok, had a wonderful time during our stay, especially staff named Eye and Pitt were always sweet and adorable.
If I were the boss of this resort, I would give them bonus or promotion, because itโs really hard to hire staffs like them who are passionate and always caring about the guests.
I'd booked this Hotel at least 3monthes before with Pool access room. I got an email for remind my booking also.
But it was terrible. When I and my wife got there, We couldn't have any available room at this Hotel. Is it possible?? The Hotel manager offered me two things. Moving to Chanalai Hillside Hotel with Delux room with 2 breakfast and transfer to airport.
It seemed to reasonable before I got there. that Hotel is totally not suit for us.
Why we booked ealier and Romantica hotel. The reason why we looked for location and pool access. but moved one, there is nothing to do for us near the hotel.
So messed up us. If you are going to book this hotel. I advice to you double check again again, therefore If you get same situation, you'd better to ask the Hotel location first.
Great customer service and the room was clean. We would recommend this place!
Mary
Mary ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 1์ผ
Great place to impress the wife
Richard
Richard ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 30์ผ
Iโm genuinely surprised by the high ratings for this hotelโitโs hard to believe itโs ranked as the second-best in all of Phuket. The property feels rundown and lacks any real energy or atmosphere. Upon arrival, there was no staff to assist us with our luggage, and we had to carry it ourselves to an open-air lobby with no greeting or welcome. The breakfast buffet is also outdoors, which made for an uncomfortable, sweaty experience in the heat. Our room was disappointingโunclean and very basic, with nothing that made it feel special or worth the price.
Allan
Allan ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 19์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 19์ผ
Pool access room was great, service was outstanding. Reataurants, currency exchanges assorted street vendors, 7/11 and night market were all quite near. Quiet at night. Beach is a bit of a trek. Overall i enjoyed my stay.
alain
alain ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 16์ผ
Cristian
Cristian ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 6์ผ
Das Personal im Hotel war sehr freundlich und wir waren jeden Abend noch im Pool bis 21 Uhr. Das Frรผhstรผck war sehr lecker und hatte auch sehr viel Auswahl.
Michael
Michael ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
Nice hotel with good breakfast buffet and great staff throughout. Pool and bar area are good for relaxing.
Luke
Luke ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 25์ผ
Great. Customer service and facilities, the hotel staff was great.
Damian
Damian ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 24์ผ
My stay at Chanalai Romantica Resort was absolutely amazing! From the moment we arrived, the staff greeted us warmly and made us feel special. The resort truly lives up to its nameโitโs perfect for couples looking for a romantic escape. The rooms are beautifully designed, spacious, and come with a private balcony overlooking the stunning pool. The decor is modern yet cozy, creating a peaceful and luxurious atmosphere. The pool area is fantastic, with plenty of loungers and a serene ambiance that makes it easy to relax.