Awesome location, and it’s one of two hotels in the valley, so there’s not much competition. Room was ok, modern big bathroom but as it was top floor, care needs to be taken to avoid constantly bumping your head on the sloping ceiling. FOH Staff were great and very friendly. When Katy was there, everything seemed to work fine. When she wasn’t, things were different. There was a new staff member who was single handedly taking evening meal orders, manning the bar, reception, waiting on tables, etc, all with a very commendable calm and apologetic demeanor, but 35 mins for our standard Sunday roasts to appear seemed a bit long. But we weren’t in a rush, so no problem. There was a different staff member on duty at breakfast the next day and 20 mins for breakfast to come also seemed a long time to wait, especially as we then had other things we’d sooner have been doing. Apparently Katy was poorly, but it would be worthwhile having a contingency plan in place if possible.
Gardens are lovely, with some all-weather furniture. Super- warm drying room, which is very much appreciated, esp in this location.
Best thing about this place is the location, with paths up to the Langdale Pikes right out the back of the hotel.
