6/10 - 좋아요
2024년 12월 3일
Disappointing
We booked a room with the hot tub on the balcony which on the first morning was beautiful, there were some storms whilst we were there and it didn’t appear the chemicals were adjusted accordingly. The water looked cloudy & we didn’t use on one of the days.
The storm also caused multiple power cuts during the night which made the wardrobe lights keep turning on & off.
Worst of all was a screeching noise in the paperwork in the walls behind our bed which started around 2.30am until we left the room at 6.45. Front desk could not do anything as there was no one on site, it was disappointing that the hotel did not offer us any kind of compensation for s totally ruined last night. We did reach out to them several times only to be ignored.
Jeffrey
Jeffrey 님, 3박 출장
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