There was no hot water on days 2-4 of a four day stay. The reason for this was unclear, maybe it was an issue with a nearby construction site, maybe the boiler, maybe both. The clerks at the desk were clearly tired of the complaints. On day three, we were told that showers were available in the hotel next door.
The overhead light in our room could only be turned on by calling the front desk, they would send someone up with a ladder, he would climb up above the bed headboard and turn the lite on! Fortunately there were two windows that let in ample lite during the day, so this was only necessary once a day.
Hotel location is convenient to restaurants, subway, Target and Barclays.