4/10
When we arrived the hotel was open but no staff around. 1pm on a Saturday, bar locked and phoned the reception to alert attention but nobody appeared. Had to leave for an event and finally got someone on the phone at 3pm who said the hotel shuts between 12-3pm (door was wide open? Fire safety etc?) they said theyโd leave the side door of the hotel open as we wouldnโt arrive back until midnight to get our room keys and the hotel is unmanned overnight. The side door was NOT left open and lucky another guest arrived back at the same time to let us in. We would have slept in cars otherwise. Find it really strange a hotel can be left unstaffed. The one staff member we met at breakfast was very pleasant but Iโd say for nearly ยฃ200 for one night this was pretty poor service.
The room was beautiful but is needing a bit of updating in the bathroom and things. The grounds looked lovely but it was raining so we didnโt venture too much.
Angela
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