I’ll start with the good: the areas around the hotel were all walkable for us, which made it very easy for us to get to our tour locations on time. The kitchen was a huge help as we made our own meals often.
The bad: Their air conditioning did not work despite us asking for a fix, they never followed up with us, they just said they would fix it and they never did. The area around the hotel is very noisy as it is a hustle and bustle area of Florence. They planned to charge us if we wanted our sheets, towels, or anything of that matter replaced in our four night stay (you would usually assume that hotels provide daily cleaning and swap out of towels, etc.). They also planned to charge us for the cleaning of the kitchen area, despite not asking us if we would be open to cleaning it for them (they just came in and cleaned it without consultation). There is also no front reception service for half the day, so it would make it very difficult to access them if, somehow, you were locked out of your room (thankfully we were not).
Overall, this was an average stay and I do not think I would recommend. However, if you’re looking for a great location to get around the city easily and are ok with extra expenses, this might be your place. Enjoy your travels.