쉐라톤 상하이 외고교 호텔

Room was nice and clean. Beautiful city view among business district.

Great Hotel. 100% Family friendly.

Not good

Solid choice if you are in the area on business. Clean, comfrtable and the breakfast is good. Probably less optimal if you are in Shanghai for sightseeing - it is quite far from the city center.

We booked this hotel on the pretense of a shuttle being provided for a Disney Trip we have been planning. We found out once we arrived that there was not shuttle and the airport service they offer costs more than hailing a taxi yourself. The hotel is almost an hour away from anything in the city or Disney so it was not feasible for us to stay there without these amenities as the time and money was more than we planned for. The hotel staff had no solutions to the problem and acted like they really didn’t care. She said no we don’t offer those things. We stayed only one night because it was so late by the time we arrived. I said we would only be staying one night if our reservation and the lady at the desk said ok you will not be refunded. Customer service was not at its best here and yes I understand what Hotels.com says about cancellation and refunds but I expected a lot more from a Sheraton hotel. I would not recommend this hotel if you’re hoping to enjoy the city of Shanghai or Disneyland.