Grand Residences Riviera Cancún All Inclusive

5.0 star property
Beachfront hotel in Puerto Morelos with spa and beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
View from property
On the beach, white sand, sun loungers, beach umbrellas
Microwave, espresso maker
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
  • Pool
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • 2 outdoor tennis courts
  • 24-hour health club
  • Beach umbrellas
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
The price is $497
includes taxes & fees
$417 per night
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 10 of 10 rooms

Junior Suite King Bed

Highlights

Furnished balcony
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 517 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

One Bedroom Master Suite Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1421 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 2401 sq ft
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

Family Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 3025 sq ft
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

Master Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1421 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Junior Suite Beachfront

Highlights

Furnished balcony
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Plasma TV
  • 517 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

Family Suite, 2 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 2401 sq ft
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

Suite, 1 Bedroom, Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private indoor spa tub
Air conditioning
Connecting rooms available
  • 3134 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

Junior Suite with Jacuzzi

Highlights

Furnished balcony
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Plasma TV
  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 3025 sq ft
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

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About the neighborhood

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 4 min drive - 3.4 km
  • Ojo de Agua Beach - 7 min drive - 3.5 km
  • Sanctuary of Hope and Time Capsule - 11 min drive - 7.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive - 7.9 km
  • Puerto Morelos Beach - 13 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Cozumel Intl. Airport (CZM) - 22 miles/35.3 km
  • Free airport shuttle

Restaurants

  • ‪Ile de France - ‬18 min walk
  • ‪Arrecife Restaurant - ‬15 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪Zan-Za Bar - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

At Grand Residences Riviera Cancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just a 5-minute drive from Puerto Morelos Town Square. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. El Faro Grill, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free airport shuttle, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

At a glance

Hotel size

  • 144 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 25
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
  • Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
  • This property offers airport shuttle pickup service from Cancun International Airport only.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1507 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 47-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor spa tub
  • Furnished balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located on the beach. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.

Fees & policies

Refundable deposits

  • Deposit: MXN 3800.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Frequently asked questions

Does Grand Residences Riviera Cancún All Inclusive offer free cancellation for a full refund?
Yes, Grand Residences Riviera Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Residences Riviera Cancún All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Residences Riviera Cancún All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Residences Riviera Cancún All Inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Residences Riviera Cancún All Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Grand Residences Riviera Cancún All Inclusive?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Grand Residences Riviera Cancún All Inclusive and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Grand Residences Riviera Cancún All Inclusive also has 2 poolside bars, 3 bars, and a 24-hour health club, as well as private indoor spa tubs, an arcade, and a garden.
Are there restaurants at or near Grand Residences Riviera Cancún All Inclusive?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
Does Grand Residences Riviera Cancún All Inclusive have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
Does Grand Residences Riviera Cancún All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Residences Riviera Cancún All Inclusive like?
Grand Residences Riviera Cancún All Inclusive is located on the waterfront, a short 19-minute walk from Arrecife de Puerto Morelos National Park.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Carmen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s secluded on a beautiful beach. Not much personnel at the time we went so had many options.
Richard Ephrem, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Service was great!
Huang-Lun, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

Everything was wonderful.
Roberta Noronha de Menezes, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely fabulous! Airport shuttle, check in, staff at the restaurants and pool, kids club for our kid… this’s a perfect place for adults, teens and kids.
Daniel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin Manuel Candelaria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly, attentive, professional staff; easy access to food and drink; well-equipped store on site; perfect stretch of beachfront; beautiful pools; no obnoxious clientele. Perfect place to unwind.
Mishael, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a super relaxing 5 Star resort (Maid, Butler Turn down service, golf cart pick up etc.) if you want excitement and partying this place is NOT for you! But, if you are looking to relax and talk to people at the swim up bar and be Pam pampered THIS IS IT! Also if you sit through a presentation to join they give you couples massage or free trip to an excursion… We enjoy this resort immensely.
Cheaz, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The Staff at this property were amazing, by the second day they were call me by name, and traveling alone, that was a great bonus. Everything is awesome, I will be back!
William, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay was excellent. We will definitely recommend Grand Residences to our friends and family.
Vince, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The best resort ever! The food, drinks, service, room were all top tier. We will be coming back again. I’d definitely recommend this resort to friends and family.
Melanie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ricardo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome place to be if you want peace of mind.
yufei, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great rooms and service over all was fantastic. The food was also really good
Efren Alejandro Samano, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The Grand Residences did not disappoint! Everything was perfect. The service, the staff, the food, were all amazing! This place has a laid back atmosphere, and that was exactly what I was looking for. No loud music, no unwanted sales' pitches for the time share. It was great!!! Will definitely consider returning in the future.
michael, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Tammy, 4-night trip
Verified Expedia guest review

6/10 Good

The property is nice and settled in a very quiet area. I wish they had more nightly activities for adults. Those options may come available when they finish their expansion project. I didn’t like that I felt obligated to attend a 1.5 hour presentation for their vacation package. I didn’t have to attend one at a resort I stayed in the DR. So that took away from my beach time that I needed. Otherwise the staff was kind and the property was great for a quick getaway trip. I would definitely go back when they finish expanding their property.
Justin, 3-night trip
Verified Expedia guest review

6/10 Good

Good: great rooms, new, twice a day cleaning, quiet, polite smiling people. Bad: terrible cocktails, large waves every day, sargasso on the beach and sea, below average and little food selection. pools all the same depth, I got diarrhea on the 4th day.
Thanasis, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best Resort with stuff and service.
Samra, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Resort and staff were great. Only complaint is that they only have 2 restaurants. Need more food choices. But staff from the housekeepers, pool waiters and restaurant chefs amd staff. Everyone was great.
Stacy, 5-night family trip
Verified Expedia guest review

2/10 Poor

Customer service went down a lot compared with previous years and the new management is concentrating more on the vacation rental property owners than the regular guests.
Cristian, 4-night family trip
Verified Travelocity guest review

10/10 Exceptional

I love the food, amazing staff, the place is gorgeous, calm and the beach was near too.
janette camacho, 4-night trip
Verified Expedia guest review

2/10 Poor

For the first night we stayed in a room with double beds. For the remainder of the stay we were “upgraded” to a room with 1 king bed. It was not cleaned as well as the previous room. It also did not have some of the same amenities within the room that the previous room had, and the sinks in the bathroom were not draining well. I let the concierge know about this and the issue was never fixed. The food is TERRIBLE. Room service takes an hour or more to be delivered. There is a bar at the pool and within the pool area there is another bar, but they only stay open until 5pm. They pressure you into going to one of their timeshare presentations for “discounted” excursions and experiences. We made the mistake of participating in this, and it took up more of our time than I would have wished for on our vacation. They are also very pushy. My biggest issue with the hotel is the lack of consistency information you are given. My husband and I missed an excursion, and we let them know ahead of time that we likely wouldn’t make it. We were told our tickets would be good for a year or that we could get a voucher/certificate to enjoy the same excursion within a year. We were then told AFTER the excursion was missed that it wasn’t possible. Then after spending most of our last day there talking with staff, and also talking with staff at check-out they agreed to email a voucher. The first “voucher” that was sent did not even have the name spelled correctly. Another one was sent that did n
Oluwa Kemi, 5-night romance trip
Verified Expedia guest review