Breakfast buffet was terrible...we were down there soon after it opened and the hot food was cold.
Kimberly
Kimberly ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 3์ผ
Great hotel. This is a minor thing, but there wasnt any wash clothes in the bathroom. Otherwise it was ver good.
Dan
Dan ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 28์ผ
Allie
Allie ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 19์ผ
Annette
Annette ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 8์ผ
Clark
Clark ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Joan
Joan ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 7์ผ
Hotel ok. Breakfast limited and ok. Beds good.
Burdell
Burdell ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 30์ผ
Our family recently stayed at this amazing hotel. And I can confidently say it was one of the best hotel experiences weโve had. From the moment we walked through the doors, we felt welcomed and at ease. The staff was incredibly friendly, greeting us with warm smiles and making sure we had everything we needed to check in smoothly.
The lobby was clean, modern, and inviting, setting the tone for what turned out to be a fantastic stay. Our room was spacious, spotless, and well-appointed with all the essentials for a comfortable visit. The beds were plush and cozy, ensuring that we all got a great nightโs sleep after our long day of travel. It was also a huge plus that the room had plenty of space for our kids to relax and unwind.
One of the highlights for our family was the hotelโs amenities. The breakfast was a wonderful way to start the dayโfresh, delicious, and with a great variety to satisfy both the kids and us. The pool was clean and well-maintained, providing a fun and safe environment for our children to splash around and enjoy themselves.
Another aspect that stood out was the hotelโs quiet and peaceful atmosphere. Even with other families staying there, we never felt disturbed, and the overall environment was perfect for relaxation.
Samantha
Samantha ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 28์ผ
Staff was friendly. We arrived a bit short on time for the continental breakfast and ended up going past the end time, the dront desk offered to bring us anything else.
Isabell
Isabell ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 23์ผ
Was looking forward to using the pool and hot tub. The hot tub was cold and the pool only had about 3/4 of the water it should have had in. I booked 2 rooms in the booking asked for 2 queens was only given 1 room with 2 queens annd other room was a king. Were placed on 2 different floors.
Shantel
Shantel ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 22์ผ
Pool was down our whole trip, bathroom floors were sticky where we stayed and the glass fort for the shower was broken in a way. The place is nice and quiet as there was only about 4 other families that stayed there at the time.
Ryan
Ryan ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 18์ผ
Staff acted in a professional and friendly way. They responded to my needs and requests in a timely fashion.
I felt they liked working here and took their jobs seriously.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 11์ผ
Pick another option
They first checked us in to a room not cleaned. Moved us to a clean room, but next morning we woke up to the cleaning staff entering our room unannounced. Management had no explanation for either mistake, and were uninterested in any resolution beyond the minimum empty apology. At checkout they couldn't print my receipt, had to leave my email (same that I booked with). Leaving this review 3 days after checkout, haven't received my receipt. Sonesta will not be an option for us next time.
Michael
Michael ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 10์ผ
The outside of the property is misleading. Check in was smooth. Until we carried all our luggage inside. 2 sets of keys didnt work. They moved us to a different room. Tv volume wouldnt turn down past 10, one of the black put curtains was missing, huge crack in the shower we didnt notice until after midnight. Exhaust fan was very loud in the bathroom. Listened to kids scream and holler all night.
Roxanne
Roxanne ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 9์ผ
There was nothing about the hotel i liked. It was nasty all over. In all honesty it looked like a last minute room just put together but poorly
Kayla
Kayla ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 8์ผ
The rooms are filthy and I got double charged garbage as hotel go somewhere else
Richard
Richard ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 3์ 8์ผ
Shari
Shari ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 2์ 28์ผ
Cleaning crew must have been asleep
The staff were excellent. First room our tv did not work and smelt horrible so the front desk staff, Lee easily gave us a different room. The 2nd room smelt better, the tv worked but there was urine all over the toilet seat and bathroom floor - once again Lee came to the rescue as we asked if he could thoroughly clean it which he did. We usually have a good stay here so were surprised at this definite cleaning oversight.
Devin
Devin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 2์ 24์ผ
Joann
Joann ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 2์ 22์ผ
Vince
Vince ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 21์ผ
Went there to enjoy the hot tub & pool that they said they had when i called the day before but when we got there the pool area was out of service for a while now. So complained to the manager and they said they would see what they could do and they would call and of course they never did.
Very run down & smells bad.