I wanted to experience staying at a traditional ryokan on my first Japan trip, so chose this ryokan after doing much research. We stayed in room 301 which had a private open air onsen. The bath and separate shower were both very clean, the Shiseido shampoo and conditioner provided were wonderful, and the private onsen divine. I used it several times during my one night stay. The water was very warm and stayed warm. We had a kaiseki dinner and breakfast. The presentation was absolutely stunning, and the food varied and delicious. But the best part about this ryokan was the staff. From the receptionist who provided me restaurant recommendations for lunch to the staff who served us our meals, and the staff who helped book us a massage, they could not have been friendlier, more welcoming or more gracious. I happened to mention in an earlier conversation that we were celebrating a college graduation on this trip, and to our surprise they brought us a special dessert with sparklers at the end of our meal, which was so lovely. The ratings on various sites for this ryokan differed, but I give it 4 stars! Thank you to the staff for a truly wonderful experience!
