2/10
The check in process was horrible and the ended up charging me an additional $282 because I forgot to add my friend to the reservation which I could have simply changed in the hotels.com app. Then they ended up putting us in a king bed room which within the app I requested double beds. We then got the room changed to a double room and the mini bar was half drank not fully stocked, there were no towels or wash clothes and the room was dirty. The following day (Tuesday) which was our last day they changed our room again due to our complaints. The food was subpar at best. We ate at the swim up bar and some of our food came out with hair in it. The day of checkout they tried to charge me an additional “$6” as it was not charged on my initial check in. Overall the stay was horrible there and I would not recommend it to any of my friends or family.
Ashlee
친구와 2박 여행