2/10 - 별로예요
2025년 8월 21일
The property was not cleaned regularly. There was raccoons roaming around and in the property day and night.
The staff did not clean regularly. There was a q-tip and plantain chip in the elevator for 3 days. Trays were stacked up outside the room doors for days before being collected. The elevator was out of service for numerous days, and when taking the stairs the food trays, towels, bedding, etc would be laying on the ground along the stairs.
Very disappointed with this Royalton hotel and the service provided by MOST of the staff.
Shevonne
Shevonne 님, 7박 가족 여행
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