The room had only one light in it. There was a hole in the bathroom door. No top sheet on one bed and pillowcase looked to be dirty. Electric base heater falling wall. In bathroom open bar of soap and we didn't open it. Bottle of shampoo was a partial bottle left over. In all we didn't stay!
Craig
Craig ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 9์ 2์ผ
Stay away
Stay away!!!!
Dirty, not enough curtains on first floor room.
No smoke alarm
Peeling paint on bath room floor.
Towels smelled like smoke.
No toiletries in room.
One small light en entire room.
Room wasnโt clean.
Would never stay again.
Michael
Michael ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 31์ผ
Never again
I was told where room was but how to get in was not explained except by some staying there or worked there. There was no towels and extra toilet paper. No one came to clean the room when i was out of it for a 5 hours.
Michael
Michael ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 30์ผ
Michael
Michael ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 26์ผ
Jessica
Jessica ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 26์ผ
Do not stay here
We've traveled over seas, and stayed in some dumpy motels at times, but this rates among the worst. The room had not been cleaned, the office staff was not helpful. We left and found another motel.
Nathaniel
Nathaniel ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 26์ผ
Downtown Skid Row
We were so disappointed. The room had no towels or sheets on the bed. No soap or coffee or cups. Towels were promised but never delivered. Railings on the steps are broken. The outlets donโt have covers. Bathroom seemed partially renovated.
Laurie
Laurie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 21์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 20์ผ
Charlotte
Charlotte ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 17์ผ
On the website it says free water passes and when we got here it does not.
Than I paid for a king and they gave us a very very uncomfortable queen. Only one wood chair to sit in and the air conditioner is so old and loud.
Kelly
Kelly ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 12์ผ
Worst hotel ever
Terrible experience
Randy
Randy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 7์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 5์ผ
Filthy
we got there at 5 to check in note on the office door be back in 20 minutes so we waited as we watched 5 other people try the door finally called after 45 minutes she said 5 more minutes 15 minutes later they came . Checked in went to room it was filthy no towels air conditioner wouldnt work tv wouldnt work . Went back to office and asked to be refunded because of conditions of the place they were really nice about and said no problem i could have a refund. Its 5 days later they charged my account tried calling them the phone is discounted. My bank is disputing the charge . Lesson learned
Gail
Gail ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 4์ผ
Brenda
Brenda ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 30์ผ
Angelica
Angelica ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 29์ผ
You got what you paid for
The staff was very friendly. You get what you pay for. Unfortunately wanted to shower before going to a show only to find out we had no cold water only hot. They did get a maintenance guy out there to try and fix it but they never told us whether it was fixed or not. She did offer to change our room but really wanted us to wait till maintenance got there. Unfortunately we had to go to the show and by the time we got back the office was closed.
Yvonne
Yvonne ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 21์ผ
1 star experience
Canceled 3 hours before check in. Very unprofessional the way it happened.
Dean
Dean ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 16์ผ
Run away and never look back
Went to check in at 3pm and none of the keys were ready because they were cleaning. Once we got to our room it was nasty. Floor was not vacuumed, vomit powder on the floor, bathroom wasnโt clean just wiped down. Mirrors were dirty and there was no hand towel, soap or toilet paper! There were even dead bugs on the wall.
Went back to the counter and explained the room situation she said she didnโt believe me! I said see for yourself and asked for a new room, the owner said they were booked solid but she would give a refund and started clicking away. I asked if we get to keep the room she said no you need to leave so I told her to wait because we just got here and donโt know if there was anything else available. (There was not) so I said well can you at least have someone reckless our room. She sent her kid to vacuumโฆ
Her son said they ordered supplies last week and would be here today (checking reviews they were out for 3 weeks).
Then they double booking our room because we had a gentleman walk in.
To top it off our ac kept cutting off and wouldnโt go back on. It was hot and humid, so the room became very stuffy and uncomfortable. We left and when asked for a refund I was told no.
Ontop of that! We saw her son at the bar before we went to check in and he was hammering drinks down. Noticed him at check out. And he was hitting on some of the ladies coming in to check in. (We know it was him because she was next to us)
Stay far far away from this place.
Jessica
Jessica ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 16์ผ
Do not stay!!
Reserved a room for one night stay for my wife's birthday well in advanced. Showed up a little before 4pm (check in after 3pm), stood outside the office ringing the door bell for 10 minutes. The place kind of looked ran down. No clue why an office would be locked during check in hours. Finally someone answered and we were told they were over booked. They couldn't email me or call me in advanced. DO NOT TRUST this property! Whether they need to work with the expedia group to figure out the booking or pull this listing from their database all together. Just know if you book there is a good chance you'll be needing to find another place to stay. Wouldn't want anyone going through the headache we had to go through!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 15์ผ
Worst hotel we couldn't stay in
Staff was on something at check in , with dried puke on her shirt. Room was terrible with stains on bed,floor, and building seemingly falling apart.
Scott
Scott ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 14์ผ
Elizabeth
Elizabeth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 12์ผ
No toilet paper or bath/hand towels.
Kerri
Kerri ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 11์ผ
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 9์ผ
This was the worst experience ever in my travels. Basically I received a call on the day of checkin that the hotel was overbooked. Because I was on a tour I couldnโt take the call so River Road Motel left me a message. I called back after my tour and left a message for the reception at River Road Motel to call me back. She never called me back. I arrived at the hotel after driving over an hour from Harmony, Minnesota to the motel in Wisconsin Dells. A girl past my husband was obviously upset after leaving the motel office. She said that they were overbooked. The door at the motel office had a note on the window to push the doorbell for service. As soon as the receptionist (Sarah) opened the door she told us โWe are overbooked and I already turned away 5 people!โ My husband works as a manager at a hotel and told her that she should find us another hotel because we drove ver far to stay at the River Road Motel. She said that she was working on that. She wanted our phone number so that she could call us back but it was already after 4:30 pm. She said AmerInn had rooms and we could try booking over there. She apologized but she really didnโt seem to care. My husband asked for the e-mail of the owner and she said that she didnโt have his e- mail. She finally gave my husband an e-mail for the owner but the e- mail was a bogus e-mail to a contracting company that she is associated with. Very unprofessional service! First time that happened to me!
Denise
Denise ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 6์ผ
River road more like River NO
They canceled my trip day of when i was standing there checking in. It was the 4th of july telling me to find somewhere else to stay. After 5 hour of driving here, i had to spend another 3 hours finding somewhere else to stay.