Very friendly, personal very comfortable and clean thank you for your service
Irene
Irene ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Emmanuel
Emmanuel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 20์ผ
The entirety of the hotel halls that I walked smelled of urine and cigarettes.
When we arrived to our room, it was filthy. The bathroom toilet had a horrible stain and smelled like sewage.
The hotel switched rooms for us but the new one was only slightly improved. The refrigerator light was out and it had obvious food remains stuck to the shelf. There was no ironing board, and the kitchen stove was filthy.
Would not recommend this hotel.
Christian
Christian ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 16์ผ
Stinks
Nicholas
Nicholas ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 14์ผ
It was a great place and the price was super reasonable. It was also clean and quiet, I will recommend.
The only problem is the housekeeping people! About 2 hrs after we checked in, the house keeper came, knocked and even though we were saying "yes?" She opened the door without our permission and acted surprised and she apologized that it was the wrong room. We were like "ok, no problem" . The following day, the same thing happened!!!!! They opened the door without being invited and this invasion of privacy is annoying!
Augustina
Augustina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 7์ผ
No food no coffee yet they say different. Checked at 6AM and no clerk no sign saying what to do.
Duane
Duane ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 20์ผ
Eugene
Eugene ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 16์ผ
Dennette
Dennette ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 16์ผ
No drinking cups in the room
This hotel did not offer drinking cups in the room !! when I asked about it, the receptionist said she wouldnโt be yelled at and told me to go away
Mark
Mark ๋, 5๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 12์ผ
No garbage cans!
Pretty disappointing experience overall. Our room had no garbage cans or ice buckets. When I went to front desk to ask for an ice bucket, I was given a garbage bag because they had no ice buckets in the building. No coffee in the room or building either.
John
John ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 5์ผ
Wont Stay Again
I would definitely pay a little more to stay at a different place. There was no breakfast even though it was listed online. If you are allergic to animals, even though the site says no pets allowed, but there were multiple dogs all over the place. I found a stash of cat food in my room in a spot that most likely has not been cleaned in months. The smell of weed permeated throughout the building. On a good not. The beds were comfy.
Brandon
Brandon ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 5์ผ
overbooked and gave up our room!!!
Cary
Cary ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 4์ผ
Terrible
Called for late arrival, told couldnโt guarantee room because we booked with a third party and they were overbooked. Told they donโt provide breakfast. Only one roll of toilet paper in the room, we were running out and called to get more, told we couldnโt get more toilet paper until the front desk opened up at 10 am, we were were supposed to wait for 2 hours to get more toilet paper. No kleenex, no coffee maker, had an iron but no iron board. Kept being told if we caused any problems we would be kicked out. We were 3 women in our 60s-70s, we donโt cause problems. Person at front desk was outside smoking numerous times and no one at front desk. Worst hotel experience Iโve ever had.
Elizabeth
Elizabeth ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 3์ผ
Ok stay
It did not offer some of the amenities that are listed on the website
Amy
Amy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 3์ผ
Fine.. not great.
This was a โyou get what you pay forโ situation. The hotel was clean enough, but certainly wasnโt overly comfortable. They had tiny square pillows, opposed to actual pillows on the bed. The counters had cigarette burns on them, the tv seemed to have some sort of glitch. We were informed upon check in that they were over booked for the night, so they were functioning on a โfirst come, first serve basisโ.
It was quiet though, so we were able to be well rested. That was nice.
Jessica
Jessica ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 27์ผ
krystal
krystal ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 9์ผ
Alejandro
Alejandro ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 4์ 6์ผ
Do not stay here. Place is trap house sketchy!!! Got 3 rooms. 1st room was ok, had better had worse.
2nd room was stinky and family needed to be moved to different rooms.
3rd room had broken ac/heat, dead bugs on floor and a neighboring barking dog all night.
1. ALL occupants are required to show ID
2. Car license required as a tow truck monitors the parking lot for unauthorized vehicles.
3. If not staying, any visitors must sign in at front desk.
None of our key cards worked for the outside door entry. Loading and unloading was a major hassle as we didn't want to prop the door open.
Dog poop on the floor near the elevator. Tried 3x to contact front desk about it. No answer.
Front desk staff were friendly when they were available. The desk was closed most of the time we were there.
Pamela
Pamela ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 25์ผ
Everything was on par with other motels for the price. Didn't like the fact there wasn't a single coffee maker on the property of any kind or a cup or glass in the room. Not even a plastic one. What's up with that? I would still recommend this motel for anyone staying in the Rochester area as a cheap and easy place to stay.
David
David ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 3์ 25์ผ
It basically is a boarding house.
๐
Mark
Mark ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 23์ผ
James
James ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 21์ผ
Sarah
Sarah ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 2์ 6์ผ
Halfway house or hotel???
Staff is very rude, must take a dirty towel to get a clean one and they rarely have any to give. They charge a deposit on each stay so if you pay 2 days and extend they charge another and wait over a week to issue the refund. They make each guest you have show I'd and sign in and out and do not inform you of this process, until you are not following it, then I was told that they would no longer extend me and needed to be checked out within an hour, after staying there already a couple weeks and knowing that I was planning to stay through the month. I also witnessed them locking other guests out of their room and refusing to return property. It is run like a halfway house not a hotel. Staff is very nosy and gossip about the guests.