Pros: The room was basic but clean and comfortable. The woman at the front desk, Rachel, was very helpful.
Cons: Evidently the motel is in the middle of a name change to "Motel Y." I received no notification of this, and even today the messages I'm receiving are in regards to "Sun Country Inn." The road in front of the motel is undergoing heavy construction, and there is ZERO indication that it was formerly called Sun Country Inn, no signage, no evidence that it was open at the time. As such, we drove back and forth for a half-hour trying to find the motel, and we finally had to call to find out about the name change. Once I got into the office, Rachel told me that due to the computer changeover, she had trouble finding my reservation I had made several weeks before. Once she did find it, after several minutes of digging, she told me the room cost had increased. Not by a great amount, but I was still not informed. Then, I was told that due to the extensive remodeling, no rooms on the ground floor were available. This was a considerable hardship for my elderly family members who were with me.
To conclude: the worst communication I've ever had with a motel.
