The condition of the room was unacceptable and far below the standards advertised. The lamp, electrical plugs, walls, and even the toilet paper holder were nearly covered in rust, which was extremely off-putting. Additionally, the room had a strong, unpleasant odor that made the stay uncomfortable.
This experience does not reflect the ranking and description presented online.
Carrie
Carrie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 22์ผ
Emmanuel
Emmanuel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 19์ผ
I really hate it when i book a hotel for the pool an then not available to use it
Laurann
Laurann ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 5์ผ
Horrible stay. Choice hotels do better
The king suit I booked had water damage, there were parts of the ceiling falling on the floor. Mold growing on the ceiling, doors falling off the cabinets, the fire alarms had the battery tray open with no batteries. The moldy smell was unbearable. We booked though hotels so could not get refunded. Was offered room on the 3rd floor 2 queen beds for same cost. The hotel needs a remodel bad! Definitely not what you would expect from a choice hotel. The only pleasant thing was the lady that checked us into the hotel. Note I had my 6 month old and 2 year old with me.
Jeremy
Jeremy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 16์ผ
The staff was nice. The room was comfortable enough but not the cleanest.
Anita
Anita ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 14์ผ
This place is indeed horrible. There was no doorknob on the bathroom door, the door to the room wouldn't close without you hip checking it, we had full size beds instead of queens, one of the beds was broken, and the ceiling and walls was filled with unrecognizable stains. Absolutely the worst hotel I have ever seen.
Alesha
Alesha ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 8์ผ
They gave us the wrong room and the mattress on the pull out was terrible
Kathy
Kathy ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 2์ผ
The stay wasn't that pleasant considering the horrible smell of the hotel & being overcharged due to reasons not understood. We booked a king suite, which was a beautiful room, but the smell was almost unbearable. We reported it to the lady working the desk and she relocated us to another room which smelled the EXACT same. We told her we would just stay in the original room since she'd already sprayed it with the "industrial spray". It smelled like mildew, mold or some sort of water saturation issue. I will say that the staff was overall friendly and attentive to our requests. One of the clerks did state that the rooms would be remodeled soon.
Roshona
Roshona ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
Hotel rooms are a bit outdated and worn. But they are ok for the most part. Breakfast was very good and had lots of items to choose from. The staff is very nice and friendly and very helpful. The night clerk who checked us in was very nice and went out of her way to help us get items we needed for the room.
Anna
Anna ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 3์ผ
This is not worth over $100. The property is in poor conditionโseems old and not well maintained. The coverlet on the bed was stained in several places. We checked in late and there were internet issues, but the front desk person was very helpful working through them. Issue is it sounds like this happens often, so the hotel should look into why the internet is going down and preventing check ins.
Breakfast was good and the area was very clean.
Kerri
Kerri ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 2์ผ
Rachel
Rachel ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 4์ 26์ผ
Do not stay here!
The room smelled horribly of mildew, there was no blankets, no hairdryer, 2 towels, and no trash can. Everything felt wet like there was humidity in the air. I would not recommend. The check in was fast though!
Jennifer
Jennifer ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 10์ผ
Nada
Regina
Regina ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
So close to many restaurants and shopping areas, and right off I20. Such a convenient location.