홀리데이 인 익스프레스 & 스위트 앤아버 웨스트

The beds and pillows are amazing, so comfortable.

My room wasn't ready at check in, but that's okay. The girl at the desk was very pleasant and apologetic. The room was great once I got into it. I had to run out early the next morning to the gas station, but I wasn't sure if it was open yet, so I stopped at the desk to ask. When I approached the man at the desk (who was filling out some sort of paperwork), even though I'm certain he knew I was standing in front of him, he didn't look up until I said I had a quick question and even then, he didn't say good morning or anything. He did pleasantly answer my question; I just feel staff should immediately stop what they are doing and acknowledge someone with smile and a "good morning, how can I help you?" - no matter what they're in the middle of doing. I am an Event Planner and we drop everything for anyone needing something. I know there are "secret shoppers" out there, so it's important to always give good customer service...

Had a great time! Hotel exceeded expectations. Breakfast was ok, pancake maker was not working very well so 7yo was disappointed. Maybe replace with a waffle maker?Had fun in the hot tub and pool.

Holiday Inn West is certainly run well. It’s clean,well appointed,and has friendly front desk employees. Their free breakfasts have a good variety of f food selections. Great place to stay.

The hotel was spot on! The only negative that I would be able to possibly think of is the room was little dim but still not bad. I think that is more an interior design issue than the hotels. Walking in to the hotel is clean, warn, and the staff I did interact with were super friendly, especially Nick and Jill. I would recommend staying here again.

Felt very welcomed, and safe on our visit, very classy hotel, so clean, and entire staff did their jobs!

The room was clean and the staff was helpful and friendly.

Very clean, appealing indoor interior, quiet hotel. Staff helpful and friendly.

Good experience, friendly staff, clean and quite.

Clean, great pool/fitness center/breakfast, comfortable beds and chairs. Places to hangout in lobby. Easy access to local area. Great value for the price and the staff are extremely helpful!!