There was FAR TOO MUCH & WAAAYYYY TOO MANY instances that transpired during my family vacation stay this past weekend @ Wyndam Garden Ankeny/Des Moines hotel, but I will certainly highlight a plethora of situations, so that maybe I can save someone else from the same experience as myself & my family. For the sake of transparency, please take note, as this is a 100% TRUE, honest & fruitful review of our experience with this hotel. 1. We arrived to check-in to our "poolside room" location so we could get the party started. We loaded down the luggage cart just about to the tippy-top, checked in, got the keys, start down the hall only to realize
Samantha
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Breakfast at the attached diner was very pleasant. The 3 free choices offered (cooked to order) or the option of $5 off any menu item was a nice change from the standard cereal, waffle station, steam table eggs.
James
1๋ฐ ์ฌํ
8/10
Good stay very friendly staff
Glenn
2๋ฐ ์ฌํ
2/10
Karen
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Comfortable bed. Room at top of stairs attributed to a lot of people running up and down the hall late night.
But the diner had good food and an amazing devils food cake
Karen
1๋ฐ ์ฌํ
8/10
John
1๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Arrived to my room, discovered sheets dirty, found someone sock in the bed. Dirty rag on desk, soaking wet.
Staff moved us to another room, inspected it - bathroom was dirty also.
Kenny
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Joann
2๋ฐ ์ถ์ฅ
4/10
Very unhappy that the hotel did NOT supply breakfast, instead a stupid coupon to the attached restaurant. Will never stay here again, and I travel a bunch. Just want breakfast at the restaurant, without the hassle of waiting in line at a restaurant!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
The front desk lady was outstanding! Super helpful!!
Katherine
1๋ฐ ์ฌํ
4/10
Service was terrible at best. No one at front desk for over 20 minutes and then when he showed up gave us attitude for wanting to check in. We got the jacuzzi room with early shaped tub and water was luke warm and when you turned on jets nasty water that was rust colored and freezing came out.. DISGUSTING! At check out we were wanting to talk to someone and they walked by us 2-3 times never stopped at desk to check us out so I tossed room key on counter and left. 170.00 for this was insane..
Michael
1๋ฐ ์ฌํ
2/10
Matt
2๋ฐ ์ถ์ฅ
8/10
Good
Tammy
1๋ฐ ์ฌํ
10/10
My friends and i had a wonderful weekend.
LINDA
์น๊ตฌ์ 2๋ฐ ์ฌํ
6/10
There was a half-inch gap or more beneath the door, letting cold air, light, and insects in (with nicer weather).
Molly
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
MacKenzie
4๋ฐ ์ฌํ
6/10
Brian
1๋ฐ ์ฌํ
10/10
Our stay was amazing! The room was insanely large and the beds were very comfy. The staff was very friendly and the restaurant was great!
Aaron
3๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Tim
1๋ฐ ์ฌํ
10/10
This motel was the cleanest motel I have stayed in recent months. The lawns were clean even though they had some restorations going on. It was quiet both inside and outside despite being close to the Interstate and busy street. The staff was very friendly and helpful.
charlotte
4๋ฐ ์ฌํ
2/10
Shannon
1๋ฐ ์ฌํ
6/10
Newly remodeling or still works in progress. Not bad.
Bed was top notch. Pillows good. bath good. Good shower water pressure. Room Decor was hip and new. Window darkening shades: good.
Pool space is good. Workout room- good.
.
The bad: Good grief. Fix these guest room doors! Put some weatherstripping around the door jambs. Nothing worse than seeing bright light shining around the doors all night. Had to stuff towels around the doors to darken room. Also: no door strike around the Onity keyless lockset. Come on guys. You just carved a hole into the jamb and left it. Totally unsecure.
Also what's with the baby blue paint scheme on these doors and trim? Looks cheap, dated and crappy.
The exterior side entrances are crap! Spend some money and replace these 1970's hunks of crap with decent aluminum storefront doors.
All in all....You did some things good and then dropped the ball on the other items.