8/10 - 매우 좋아요
2025년 2월 24일
Great comfort, service could improve
I enjoy staying at Hotel Indigo and usually stay here quarterly for my solo "staycations." However, this time, I noticed that during check in there was only one person working at the front desk which led to a long line to check in around 4pm. Then, when I left for dinner at 5:15 there was still a line to check in and one staff member working. I feel during this busy time period there should be better staffing to provide better service. Also, the room I paid for with Hotels.com was a room with a view but there weren't enough rooms clean to provide me with this room. So I stayed in a room without a view which was fine but I had paid more for the other type and felt this is a service that is up to the hotel to provide. I hope these things are improved as I would like to come back to stay again in the spring. Thanks!
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