The location of the property is good- convenient to many popular attractions and multiple subway stations. The person who checked us in was not super friendly or welcoming, but wasn’t rude either. Our room was adequate, but the bed was not a full King-sized bed, the shower didn’t drain well, the air conditioner my did not work well, and the hair dryer was a fire hazard. The second day of our stay (NYE) one of the elevators stopped functioning, which left one elevator for many people. We chose to climb the stairs the remainder of our stay (8th floor).