Hotel is permanently closed! It closed over 3 months ago!!! We were never notified of this, we showed up for our reservation only to find it closed and abandoned. This is unacceptable from anyone but ever more so from a large chain hotel company!!!
Sasha
์น๊ตฌ์ 4๋ฐ ์ฌํ
2/10
Had a confirmed reservation. Showed up day of my stay to a closed hotel - lights are off, doors are locked, not a car in the parking lot. Tried calling the hotel, no answer. Called corporate, they confirmed my resetvation but were equally confused that the hotel was closed. Had to find alternative arrangements at a different hotel down the road last minute.
Clerk at the other hotel says its been closed for three months. No one from either Hotels.com or Best Western had reached out to inform me of this. I had to find out by driving 5 hours to a closed facility.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
Didnโt get to stay, called me less than an hour before stay and said a water main burst. Asked attendant if she had to call about any other cancellations, to which she responded no. So some how only my room was affected by โwater damageโ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
10/10
Leanetia
2๋ฐ ์ฌํ
2/10
Yolanda
1๋ฐ ์ฌํ
8/10
rooms just fine for overnight stay staff not overly friendly but not unfriendly strange thing they parked their cars under the entry cover so we had to park and walk back to the main entry very different no breakfast until after 7 am and not a real breakfast like you expect
kevin
1๋ฐ ์ฌํ
2/10
I had pour WiFi on an unsecured network that got hacked and Iโm having issues recovering. When I spoke to the front desk they acted as though I was doing something incorrect. All but one desk attendant seemed as tho they were avoiding customers or smoking, it was the most inconvenient study Iโve had in a while.
Scott
3๋ฐ ์ถ์ฅ
8/10
Keeley
1๋ฐ ์ฌํ
10/10
Dylan
1๋ฐ ์ฌํ
4/10
Nieshail
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
The carpet is stained there were roaches crawling elevator was dirty stained sheets and towels etc
Nieshail
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
janie
2๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
Reinyae
2๋ฐ ์ถ์ฅ
4/10
Ice machines on floors broken - Laundry Broken- had to pay $12 for hotel staff to wash 1 load - they cahrged me $250. for 10 stained towels. (child got sick vomited ) walked into room 2 minutes later , son sat on end of bed towards TV the entire BED FRAME BROKE - wood pc broke from frame.
WILL NEVER STAY HERE AGAIN !!!!!!!!!!!!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Other than laundry and the evening employee was great. She was pretty and seems to enjoy her job. Very nice and professional
Jeremy
2๋ฐ ์ถ์ฅ
10/10
Kyle
์น๊ตฌ์ 1๋ฐ ์ฌํ
2/10
Timothy
3๋ฐ ์ฌํ
8/10
Miranda
2๋ฐ ์ฌํ
10/10
Nice staff
Ellishea
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
The property was very quiet and my family was able to get the much needed rest we were hoping for. The property had everything we needed and loved the breakfast. The staff was help and accommodated all my requests. Thank you!
RUT
7๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Alexandra
1๋ฐ ์ฌํ
6/10
The beds were fine. The room was fine. The bathroom needed some work. The shower curtain rod looked like it was about to fall off. The pull out bed was TERRIBLE. You can feel every single spring. The couch and chair had seen better days. The room was a bit drafty as well. Breakfast was good. Service was fine. The lobby was pristine. Only one luggage cart for the entire hotel which is really inconvenient.