We donโt used. Our 2 reservation because of flight was cancelled due of NCOV 19. Lessons to learn donโt book before 2 weeks the schedule flight. If they care there customers, nothing to explain in this situation, the best way is refund.
Murray
Murray ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 1์ 21์ผ
we landed in manila today, 01-21-2020.
we visited the place at 0718 hrs.and it is closed.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2020๋ 1์ 8์ผ
The hotel is closed!!!!
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 11์ 19์ผ
Hotel Sold/Closed prior to my arrival
Hotel had been sold/closed before my arrival
No prior notification was provided to me
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 11์ 15์ผ
We were not able to stay here, when we arrived the hotel transferred us to a sister hotel that we did not book nor authorized and it was a "not up to our standards" hotel called CityState Hotel. This placed us farther away from Robinson's and a not so safe area. The room was not clean, the refrigerator in the mini bar did not work and was full of rust, Breakfast was embarrassing with minimal edible food like hot dogs, noodles and eggs without any vegetables, we paid for daily breakfast however we were required to obtain a coupon every morning at the front desk. It was inconvenient and we had to wait for this breakfast coupon when there were guests at the front desk, the AC/Heat did not work properly, the Wi-Fi did not work. This was a BAIT and SWITCH , nothing short of Fraud !!!
ALGuest
ALGuest ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 11์ 11์ผ
Near a big mall, on a quiet street.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 11์ 8์ผ
Extremely unpleasant
I booked a total of twelve guests for 5 nights. The service was good but there was this instance when they didnโt follow though with their commitments and give problems to the Guests at the last minute. I talked with the Morning reception desk on November 2 and assured us that when we can leave the luggage at the hotel when we leave for our Boracay trip since we will be checking in again at their hotel once we get back to Manila. The following morning at 5AM on our way to the airport, the reception said that we are not allowed to leave our luggage at the hotel because they just received a memo the other day of the new policy. The Reception desk officer didnโt even try to give a solution and gave a โdonโt care attitudeโ about the problem they had caused. They didnโt give the guest notifications of the change of policy that theyโll just have to surprise their guest that they couldnโt keep to their promise the last minute. I asked to talk to the manager but he said he is not around. With time constraint due to the flight to Boracay, I took all the luggage to my house before going to the airport for my flight. Moreover, they promised to prepare egg sandwich to the guests but that wasnโt even completely prepared. That incident showed how inconsiderate, unprofessional and how the staff donโt care about the welfare of their guests. It would have been a good stay but this ruined everything.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2019๋ 11์ 8์ผ
Sad and disappointing.
I booked a total of twelve guests for 5 nights. The service was good but there was this instance when they didnโt follow though with their commitments and give problems to the Guests at the last minute. I talked with the Morning reception desk on November 2 and assured us that when we can leave the luggage at the hotel when we leave for our Boracay trip since we will be checking in again at their hotel once we get back to Manila. The following morning at 5AM on our way to the airport, the reception said that we are not allowed to leave our luggage at the hotel because they just received a memo the other day of the new policy. The Reception desk officer didnโt even try to give a solution and gave a โdonโt care attitudeโ about the problem they had caused. They didnโt give the guest notifications of the change of policy that theyโll just have to surprise their guest that they couldnโt keep to their promise the last minute. I asked to talk to the manager but he said he is not around. With time constraint due to the flight to Boracay, I took all the luggage to my house before going to the airport for my flight. Moreover, they promised to prepare egg sandwich to the guests but that wasnโt even completely prepared. That incident showed how inconsiderate, unprofessional and how the staff donโt care about the welfare of their guests. It would have been a good stay but this ruined everything.
Angie
Angie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 11์ 7์ผ
We stay at the Cherry Blossom a few times a year when traveling through Manila. Itโs located next to the big Robinsonโs Mall, has decent food and is reasonably charged. We will stay again.
Thomas
Thomas ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 10์ 31์ผ
Richard
Richard ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 10์ 27์ผ
nice ang close to the store, the food for pilipino custumer only, how if we have foriener customer .. the custumer should water inside to drink and tooth brush ++++ like other hotel ... need more improvement ...
Narcisa Rontos
Narcisa Rontos ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2019๋ 10์ 24์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 10์ 20์ผ
Rowena
Rowena ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 10์ 18์ผ
Been going there many years, no client benefits for frequent guests, place needs to be refreshed
Robert
Robert ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 10์ 17์ผ
room 315 was perfect for my needs. the tabo and balde came in late but i have the sense of saving water using balde at tabo. CBH should have it readily available and it would pay for itself if it is used by even 1 guest.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 10์ 13์ผ
.
Staff always friendly and helpful and i will return to stay there again.
Brenda
Brenda ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2019๋ 10์ 10์ผ
Jeanne Marie
Jeanne Marie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2019๋ 10์ 7์ผ
Spacious room, good aircon, soft bed, hot water and good water pressure. Very conveniently located to Robinson's Malate location.
Brian
Brian ๋, 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 10์ 5์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2019๋ 10์ 5์ผ
Friendly security guard. Staff are ok. Room insulation is very bad seems noise outside is passing through the door and window even closed. Noisy AC. Every time I asked to make up my room, the coffee mug was not changed nor the table was cleaned. Short walk to Robinsonโs mall. Towels not smell fresh.
The front desk staff and the dog and gards Are very sweet. And kind
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2019๋ 8์ 29์ผ
Buffet breakfast was ok and included eggs cooked any way that you wanted but only some vegetables, no cheese or ham for my omelet. Other than that the food was hot and good.